{"id":1780326,"url":"https://alion.io/job/tencent-senior-solution-architect-edgeone-2","title":"Senior Solution Architect - EdgeOne","company":{"id":103,"name":"Tencent","domain":"tencent.com","url":"https://alion.io/company/tencent","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":72,"open_postings":49,"ghost_share":0,"stale_share":0.939,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Palo Alto, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":162000,"max_usd":312000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":672},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DNS","optional":false}],"status":"live","first_seen_at":"2026-09-20T00:00:00Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-12T09:11:16Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"岗位职责 / Responsibilities\nBusiness Unit\nWhat the Role Entails\nOur Solution Architects work with both our Engineers and Sales team to analyze the needs and requirements from our potential customers, making sure the best matching product capabilities are leveraged in the technical solutions provided and proposed, leading to customer satisfaction and product value recognition.\nWe align product, engineering, and business teams to exceed the expectations of our customers, helping our key customers get the best values of our integrated security and performance solutions. The team is expanding right now, with both challenges and opportunities to unfold and excel at your full potential.\nOur Solution Architects are key contributors to Tencent’s success on identifying business opportunities leveraging our products in question, presenting solutions and demonstrating value to meet customer needs, leading POC projects, implementation, and various initiatives that drive both customer satisfaction and product efficiency.As a Senior Product Specialist, you will be responsible for:\nDriving Tencent Cloud products adoption, identifying customer needs and presenting product specific solutions in various business opportunities\nGuiding, training, and enabling the internal business teams and external partners on Tencent Cloud products knowledge and best practices leveraging relevant products in various customer solutions\nTracking, monitoring, and leading the team efforts to resolve customer issues reported while using Tencent Cloud security and performance products.\nWorking with global team members on international customer initiatives and projects, interacting effectively with stakeholders in your time zone and/or locations closer to your workplace.\nPlanning and organizing programs at the organization level, across multiple technical teams coordinating resources from different geo locations, in order to improve the efficiency and effectiveness of Tencent Cloud services.\nCreating clarity in requirements, build relationships with partner teams, embrace agility, design features to drive business objectives\nIdentifying, assessing, mitigating risks arising from variety of situations including those that arise from dependencies between groups\nWorking with engineering teams to implement new or updated tools in support of team or business processes\nWho We Look For\nHave 8+ years of relevant experience and a Bachelor’s degree in Computer Science, Engineering, Management Information Systems, another related field or its equivalent\nHave excellent communication skills and an ability to build trusting relationships with various stakeholders including customers and partners.\nShow experience in a customer-facing role within the information technology industry, preferable as a Solution Engineer/Architect, Product Specialist, or Technical Project Manager\nBe familiar with cloud security and content delivery technology, process and concepts, security event management, compliance and site performance\nDemonstrate knowledge of project management concepts and techniques\nHave some knowledge of implementation concepts that deal with web development, IT systems or security practice\nUnderstand how the internet works, with reasonably deep knowledge about network protocols (IP, DNS and routing, HTTP, TCP or web architecture)\nBe prepared to travel on ~10% of the time\nLocation State(s)\nUS-California-Palo Alto\nEqual Employment Opportunity at Tencent\nAs an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. 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