{"id":1812744,"url":"https://alion.io/job/tennessee-oncology-scheduling-coordinator-2","title":"Scheduling Coordinator","company":{"id":2252341,"name":"Tennessee Oncology","domain":"tnoncology.com","url":"https://alion.io/company/tnoncology","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Murfreesboro, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":56000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4005},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"closed","first_seen_at":"2026-08-27T00:00:00Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-10-21T20:51:09Z","board_verified":false,"closed_at":"2026-10-21T20:51:09Z","days_open":55,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":55},"description":"Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege.\nWhy Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.\nJob Description:\nThe Scheduling Coordinator position is responsible for advanced level of scheduling of patient’s appointments, including internal and external. This includes items such as, but not limited to, complex chemotherapy treatments plans, as well as outside referrals and Radiology/Procedures. This position must coordinate the needs to multiple parties in order to continually improve scheduling and report efficiency. Assists with telephone coverage, works reports, responds to tasks, instant messages, emails, and portal requests.\nESSENTIAL FUNCTIONS:\nAnswers the telephones and greets patients in a courteous, efficient manner. Routes calls/messages to appropriate discipline/department\nFollows policy and procedures outlined by management to ensure standardization of processes across all clinics\nConducts patient check-out workflow, following policy and procedures\nFollows complex scheduling guidelines and interprets orders and treatment plans into appropriately scheduled appointments\nDistributes appropriate documents to patients and provides scheduling and preparation details\nProperly tracks patients in EHR for next location and ensures patients are not missed\nEnsures canceled and missed appointments are followed up and properly documented\nSchedules patient appointments, including internal and external. To include but not limited to, anything scheduled in the clinic, inside referrals, outside referrals, radiology appointments, procedures, hospital admits, virtual tumor boards, etc. \nRuns and/or works daily reports to identify patients with unscheduled orders, such as the unscheduled report, radiology report, and the refer to internal and external reports \nPerforms tasks related to Governmental, Insurance and Quality Initiative Programs:Ensures communication is distributed to patients regarding program details\nGenerates and distributes to external providers office a Clinical Summary from Electronic Health Record (EHR)\nCommunicates information regarding Patient Engagement Portal and assists with registration process\n\nMaintains communication with pre-certification team for urgent cases and denial/peer to peer requests\nEnsures proper billing document(s) is faxed with diagnostic order if patient is on study\nFollows standard operating procedure (SOP) for external follow ups\nDemonstrates excellent customer service. Responds promptly to patient, physician, manager, clinic, and other department requests\nCommunicates to other staff members using Instant Messaging System\nScans documents into Electronic Health Record when necessary\nSends portal invites as needed\nOther duties as assigned\nAbility to travel/float to other clinics for business needs\nMaintain and ensure confidentiality of patient information\nAdheres to all Tennessee Oncology policies and procedures\nEDUCATION AND EXPERIENCE: (Knowledge, Skills & Abilities)\nHigh school graduate or equivalent with GED\nElectronic Medical Records experience strongly preferred\n2 years of previous professional office experience with customer service experience required\nExperience with electronic medical scheduling preferred\nKnowledge of medical terminology preferred\nStrong computer skills including Windows file management and MS Office, and e-mail experience\nGood verbal, listening, and written communication skills\nAbility to work productively and effectively in a fast-paced environment\nStrong organizational skills and attention to detail\nExcellent customer service skills\nPHYSICAL REQUIREMENTS:\nAble to travel to clinics when necessary\nAble to lift 25 pounds","description_format":"text","description_chars":4440,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Integrative & Alternative Medicine","Genomics & Genetic Testing"],"lifecycle":[{"event":"open","at":"2026-10-03T21:34:29Z"},{"event":"close","at":"2026-10-21T20:51:09Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/tennessee-oncology-scheduling-coordinator-2","json_url":"https://alion.io/job/tennessee-oncology-scheduling-coordinator-2.json","meta":{"generated_at":"2026-10-26T07:17:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9744,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2252341},"rest":"https://alion.io/mcp/rest/get_company?id=2252341"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftennessee-oncology-scheduling-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftennessee-oncology-scheduling-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftennessee-oncology-scheduling-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tennessee-oncology-scheduling-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftennessee-oncology-scheduling-coordinator-2"}]}