{"id":3352492,"url":"https://alion.io/job/tennr-forward-deployed-engineering-team-manager","title":"Forward Deployed Engineering Team Manager","company":{"id":2699,"name":"Tennr","domain":"tennr.com","url":"https://alion.io/company/tennr","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":81,"open_postings":9,"ghost_share":0,"stale_share":0.778,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":170000,"max":190000,"currency":"USD","period":"year","gross":null,"usd_annual":190000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T16:10:53Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-01T23:51:13Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Company Description\nToday, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.\nRole Description\nGreat Forward Deployed Engineers make deployments succeed. The Forward Deployed Engineering Team Manager makes the whole team succeed. In this role you will lead a team of FDEs and own delivery outcomes across your book: clean builds, on-time milestones, and healthy, growing accounts. You set the quality bar for everything the pod ships and turn what works into standard practice\nThis is a management seat with real autonomy. You decide how the pod runs and own the results. You will work closely with Account Partners, Implementation Engineers, and Product, so your focus stays on your whole book of business, the development of the people delivering it, and the systems that make your team run. The role reports to the VP of Solutions and is the proving ground for delivery leadership at Tennr.\nResponsibilities\nOwn your team’s key metrics: time to first outcome from go-live, delivery predictability on key milestones, and adoption and health across all accounts.\n\nHold the quality bar: review scoping and architectures before they are built, require dry runs for high-stakes moments (architecture reviews, demos, UAT), and sample live customer calls to coach execution.\n\nHire and develop every FDE in the pod through weekly 1:1s, evidence-based reviews, clear 30/60/90 ramp expectations, and documented growth plans.\n\nAct as first line of defense on escalations: diagnose root causes, set direction, and coordinate the fix through the team, then coach so it does not recur.\n\nServe as the technical solutioning partner for FDEs working through hard architecture and workflow problems.\n\nAct as the final scoping gate on pre-sales engagements, catching post-sale risk before contracts close.\n\nTurn patterns across the pod’s accounts into a clear signal for Product, and close the loop with the team on what ships.\n\nCandidate Qualifications\nExperience leading and developing a team of implementation, solutions, or technical delivery professionals\n\nTrack record of successfully delivering complex customer implementations, healthcare or healthcare technology experience is preferred\n\nStrong technical judgment on architecture and workflow design, with the ability to guide a build without taking it over\n\nComfort inspecting work and holding a high bar, including when the work looks fine\n\nClear communication with customers and executives, and the ability to surface risk and trends upward early\n\nExperience partnering with Product to turn recurring field patterns into roadmap priorities\n\nHigh ownership mindset and comfort in a fast-paced, ambiguous environment\n\nWhy Tennr?\nDrive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.\n\nDevelop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure\n\nInnovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.\n\nBuild Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week\n\nFree lunch! Plus a pantry full of snacks.\n\nBenefits\nBeautiful new office at 345 Hudson Street\n\nUnlimited PTO\n\n100% paid employee health benefit options\n\nEmployer-funded 401(k) match\n\nCompetitive parental leave","description_format":"text","description_chars":3969,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Unlimited PTO"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Medical AI","Document AI","Patient Access & Booking"],"lifecycle":[{"event":"open","at":"2026-10-27T19:04:08Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":2,"green_card_filings_12m":1,"median_offered_wage_usd":215000,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":33,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":190000,"is_top_pay":true},"html_url":"https://alion.io/job/tennr-forward-deployed-engineering-team-manager","json_url":"https://alion.io/job/tennr-forward-deployed-engineering-team-manager.json","meta":{"generated_at":"2026-11-02T01:38:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2559,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2699},"rest":"https://alion.io/mcp/rest/get_company?id=2699"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftennr-forward-deployed-engineering-team-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftennr-forward-deployed-engineering-team-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftennr-forward-deployed-engineering-team-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tennr-forward-deployed-engineering-team-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftennr-forward-deployed-engineering-team-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3352492}},{"tool":"search_jobs","arguments":{"company":"tennr.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3352492},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}