{"id":2871755,"url":"https://alion.io/job/tennr-product-operations-lead","title":"Product Operations Lead","company":{"id":2699,"name":"Tennr","domain":"tennr.com","url":"https://alion.io/company/tennr","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":165000,"max":190000,"currency":"USD","period":"year","gross":null,"usd_annual":190000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T16:41:46Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-23T20:09:40Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Company Description\nToday, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, \"They'll be in touch soon.\" So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.\nAbout the team\nTennr’s Strategy and Operations team is a group of ambitious, high-agency generalists led by our VP of Strategy and Operations and working directly with our founders and executive team. The team owns strategic and operational priorities across Revenue, Product, and Services. Recent projects include rebuilding pricing and packaging, standing up our prior authorization product, and leading revenue and headcount planning.\nAbout the role\nWe’re hiring a Product Operations Lead to run the operating system for Tennr’s Product and Engineering team: how we plan and review work, how customer feedback reaches the roadmap, and how new functionality gets into customers’ hands.\nYou’ll work closely with our P&E leadership and sit between Product, Engineering, and the teams closest to our customers: CX, Deployment, Sales, and Managed Services. You’ll run the planning and review rhythm, turn customer signal into clear roadmap inputs, own product rollouts, and develop the vendor and partner relationships our products depend on. You’ll also build the tools and lightweight processes that make our PMs faster and more effective.\nThis is an opportunity for an ambitious, analytical, and highly cross-functional person to take direct ownership of how Tennr plans and ships product. We believe candidates with at least 3-5 years of experience, including at least 1-2 in Product Management or Product Operations at a software company, are best suited for this role.\nWhat you’ll own\nP&E planning and review rhythm. Run the planning and review cadence with Product and Engineering leadership, from quarterly planning and goal setting to regular business and execution reviews. Bring together priorities, capacity, headcount needs, and dependencies so teams can make decisions and follow through, with reporting built from data that already exists.\n\nVoice of the customer. Own how customer signal from CX, Deployment, Sales, and Managed Services reaches Product and Engineering. Build the muscle to capture and synthesize feedback into clear, prioritized inputs for the roadmap, and close the loop with the teams that raised it.\n\nProduct rollout. Own the cross-functional work required to enable and roll out new functionality. Coordinate launch readiness, documentation, training, and customer enablement with Product, Engineering, Sales, Marketing, Deployment, and Customer Experience. Own the launch calendar, run go/no-go reviews with clear sign-offs, run betas or early access programs with defined exit criteria, and hold retros after each launch.\n\nProduct partnerships. Identify and prioritize vendors and strategic partners required to deliver or improve Tennr’s products. Evaluate opportunities and coordinate the commercial, technical, and operational work to establish those relationships.\n\nInternal tooling. Build custom tools, automations, and AI-powered workflows that make our PMs more efficient and effective, from feedback triage to planning dashboards.\n\nStand up and refine process. Build the processes Product and Engineering need, keep them lightweight, and refine them as the team scales. Measure whether people actually use them.\n\nPerformance and follow-through. Use data and feedback to understand whether plans and rollouts are working. Find gaps, make recommendations, and take responsibility for resolving them.\n\nAdditional priorities. Own cross-functional projects as the business evolves, from defining the problem through execution and measurement.\n\nIdeal candidate background and qualifications\nYou have 3-5 years of experience, including at least 1-2 in Product Management or Product Operations at a software company.\n\nYou’ve worked directly with Product and Engineering teams on planning, launches, or roadmap tradeoffs.\n\nYou’re ambitious and want substantial ownership of how a product organization plans and ships.\n\nYou learn quickly and can get deep into an unfamiliar product, workflow, or technical system.\n\nYou can use data and customer feedback to understand whether plans and launches are working, then determine what action to take.\n\nYou are collaborative by default and can align Product, Engineering, and go-to-market teams without detailed instructions and keep the work moving.\n\nYou’re a strong writer. You can turn a complex decision into a clear doc, launch pre-read, or update that people actually read.\n\nYou take responsibility for outcomes and stay with problems until they’re resolved.\n\nYou have a strong work ethic and a low ego. You’re willing to do detailed, repetitive, or messy work yourself when it needs doing.\n\nWhy Tennr?\nDrive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.\n\nDevelop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure.\n\nInnovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.\n\nBuild Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week.\n\nFree lunch! Plus a pantry full of snacks.\n\nBenefits\nBeautiful new office at 345 Hudson Street\n\nUnlimited PTO\n\n100% paid employee health benefit options\n\nEmployer funded 401(k) match\n\nCompetitive parental leave","description_format":"text","description_chars":5961,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Unlimited PTO"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Medical AI","Document AI","Patient Access & Booking"],"lifecycle":[{"event":"open","at":"2026-10-19T19:57:01Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":2,"green_card_filings_12m":1,"median_offered_wage_usd":215000,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":33,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":190000,"is_top_pay":false},"html_url":"https://alion.io/job/tennr-product-operations-lead","json_url":"https://alion.io/job/tennr-product-operations-lead.json","meta":{"generated_at":"2026-10-23T23:45:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7335,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2699},"rest":"https://alion.io/mcp/rest/get_company?id=2699"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftennr-product-operations-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftennr-product-operations-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftennr-product-operations-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tennr-product-operations-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftennr-product-operations-lead"}]}