{"id":1871050,"url":"https://alion.io/job/teraco-data-centre-site-supervisor","title":"Data Centre Site Supervisor","company":{"id":57366,"name":"Teraco","domain":"teraco.co.za","url":"https://alion.io/company/teraco","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"MCI DirectHire","truth_index":{"grade":"A","score":88,"open_postings":18,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":52000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":24},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-08-20T12:00:00Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-15T19:46:37Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":55},"description":"Description\nOBJECTIVES\n1.Main function of the Job\nManage a team of technicians to ensure smooth operation of the facility.\nResponsible for management and distribution of maintenance tasks and managing client upgrades such as cable replacements, component and accessory swap out and customs upgrades.\nEnsure that records, drawings/schematics and working methods for the facility are maintained and updated following any changes or upgrades. \nManage planned and corrective maintenance events ensuring adherence to OHS act requirements and in accordance to predefined standards and schedules.\nShare knowledge and industry best practices by building close working relationships with technical teams and supervisors across all regions.\nOngoing training and evaluation of technical teams on Data Centre best practices and standards.\nWork closely with Data Centre Manager to resolve escalated support cases and provide relevant technical feedback including completion of incident reports.\nEnsuring comprehensive Root Cause Analysis are completed for all incidents and outages\nMonitoring of alerting on all Data Centre equipment, technical team response and feedback to business.\nQuick responses to all alerting and critical situations.\n3rd party vendor management.\nManage working methods to ensure all SLA’s, OLA’s and MSA’s are achieved.\nImplement corrective actions promptly to mitigate the negative effects of system outages.\nMaintain compliance in accordance with all relative policies and procedures.\nMaintain compliance in accordance with all relevant certified ISO standards.\nSupport the HR department in achieving the organization developmental plan deliverables within agreed timelines.\nMeet agreed inter-departmental OLA (Operational Level Agreement)\nHS&E monitoring and corrective action to meet statutory compliance, SLAs and good business practice\nImplement company and departmental policies, processes and work instructions as per the agreed quality and timeline/ RFS (Ready for Service).\nCritical System Management\nManagement of data centre infrastructure to provide a concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime.\nEnsure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA’s and SLA’s are achieved.\nConduct working methods to maintain agreed PUE levels.\nTask finalisation and report accurately, as per agreed format, quality and within the agreed timelines\nData Centre Ethics\nEnsure compliance is maintained incorporating industry best practices.\nEnsure data centre facilities standards are enforced and maintained.\nEnsure data centre cleaning standards are enforced and maintained.\nEnsure compliance with HS&E standards are enforced and maintained.\nRequirements\nSkill Requirements\nExcellent technical abilities\nEffective communication skills, active listener - 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