{"id":1871091,"url":"https://alion.io/job/teraco-facilities-manager","title":"Facilities Manager","company":{"id":57366,"name":"Teraco","domain":"teraco.co.za","url":"https://alion.io/company/teraco","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"MCI DirectHire","truth_index":{"grade":"A","score":88,"open_postings":18,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":56000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":24},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ISO 27001","optional":false}],"status":"live","first_seen_at":"2026-05-05T12:00:00Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-15T19:46:37Z","board_verified":true,"closed_at":null,"days_open":163,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":162},"description":"Description\nPURPOSE OF THE ROLE\nThe Facilities Manager is responsible for the operational oversight of all facilities such as building façades, plumbing systems, general lighting, lifts, and office cleaning across our 5 Johannesburg sites. This role ensures that each site consistently meets operational, safety, regulatory, and aesthetic standards, while leading a geographically dispersed team of site-based facilities personnel.\nA key focus of this role is the optimal upkeep and continuous improvement of all facilities, ensuring they remain fully functional, cost-effective, and aligned with business needs. The successful candidate will bring a balanced skill set of technical expertise, leadership, financial acumen, and strategic thinking to support business continuity and long-term infrastructure functionality and resilience.\nOBJECTIVES\n1. MAIN FUNCTIONS OF THE JOB\nStrategic Facilities Management\nEnsure all areas and assets within the facilities are maintained to Operational and Safety standards\nImplement proactive maintenance schedules and manage emergency repairs promptly\nMonitor and maintain compliance with health, safety, and regulatory requirements\nStandardize facilities policies, procedures, and service levels across all sites.\nProvide leadership and guidance to site-based facilities teams.\nDemonstrate the ability to make innovative and strategic decisions independently, while remaining receptive to guidance and direction when required.\nMaintain consistently high standards of cleanliness and organisation across all workshop and storeroom areas to ensure a safe, efficient, and professional working environments.\nEnsure timely response and resolution of issues to minimise operational disruption\nMaintenance Program Development & Management\nDevelop and implement comprehensive preventive and predictive maintenance programs for all building systems (e.g. grounds, façade, office and stores related HVAC, comfort cooling, electrical, plumbing, fire safety, lifts, etc.).\nEstablish maintenance schedules, checklists, and performance benchmarking across facilities to ensure efficiency, consistency and standardisation.\nUtilize CMMS or other tools at your disposal to track works tickets, asset trends and history, and compliance with relevant industry and regulatory codes and standards.\nConduct regular site-based audits and inspections to ensure effectiveness of maintenance program and drive for continuous improvement.\nCollaborate with site-based facilities teams, OEMs and/or service providers to ensure equipment efficiency, reliability and lifecycle optimisation.\nOperational Oversight\nEnsure optimal performance of building systems including but not limited to grounds, façade, HVAC, comfort cooling, electrical, plumbing, fire safety, lifts, etc.\nManage preventive and corrective maintenance programs across all locations.\nActive participation in inventory management of all critical spares.\nEnsure that records, drawings and schematics of the facilities under your direction are up to date, accurate and maintained.\nAssist Data Centre Managers with maintaining exceptional aesthetic standards within the data centres.\nShare knowledge and best practices across all facilities by building close relationship with Data Centre Managers and peers.\nManage escalated support cases and lead appropriate internal resources and/or 3rd party vendors to resolution.\nActive participation in new data centre builds or expansions.\nEnsuring comprehensive Root Cause Analysis are completed for all incidents/outages.\nFoster a culture of collaboration between Facilities Management and all departments within the organisation.\nFoster a culture of accountability, collaboration, and continuous improvement across all teams.\nExcellent communication skills and ability to interact professionally with a diverse group of clients, colleagues and staff.\nInteract with all levels of the organization in a professional, and tactful manner.\nCompetence in team capacity planning.\nActive involvement in physical, network, and cyber security matters.\nOpen to provide after-hours support as needed to address or resolve significant issues.\nMonitor compliance with health, safety, and environmental regulations.\nMonitor, measure and maintain compliance with OSH act, ISO 9001, ISO 14001, ISO45001, ISO 27001, ISO50001, SANS and other relevant building codes.\nActive involvement in periodic self-assessment, internal and external audits.\nTeam Leadership & Development\nLead, mentor, and manage a national team of site-based facilities supervisors, and assistants.\nSet clear KPIs and performance expectations, conducting regular reviews and coaching with direct reports.\nDefining of personal development plans for direct reports.\nGuide and develop staff by working with HR to ensure skills, training and performance requirements are met.\nEnsure adequate staffing and succession planning across all teams.\nActive involvement with staff onboarding, providing support and adherence to BEE targets when onboarding new resources.\nDevelop and implement a skills development and qualification program across all facilities.\nFoster a culture of accountability and continuous improvement within the team\nBehavioural attributes\nDemonstrate a mindset of continuous improvement and innovation.\nContinuously and proactively seek opportunities to enhance and streamline processes for greater efficiency and effectiveness.\nCommit to the growth and development of team members.\nDeliver value to shareholders through operational excellence.\nFoster a culture of mutual respect and collaboration.\nChampion diversity and inclusion across all levels of the organisation.\nUphold the highest standards of integrity and ethical conduct.\nMaintain a strong client-centric approach in all interactions.\nExhibit reliability, responsibility, self-motivation, and enthusiasm in daily work.\nThrive in both cross-functional team environments and independent roles.\nStay focused on ongoing learning and personal development.\nVendor & Contract Management\nEstablish a reliable contractor base across all regions and facilities.\nOversee and manage service providers, ensuring service quality and adherence to agreed standards.\nOversee national contracts for painting, plumbing, life safety systems, comfort cooling, cleaning, general maintenance, and other services which may be deemed applicable to your department.\nNegotiate service level agreements and monitor vendor performance.\nDrive cost efficiencies and ensure consistent and quality service delivery.\nBudgeting & Reporting\nDevelop and manage a national facilities budget, including forecasting and expenditure control.\nProvide regular reporting on facilities performance, risks, and project progress to senior leadership.\nRisk Management & Compliance\nEnsure all facilities meet applicable local/international legal, regulatory, and internal compliance standards.\nLead emergency preparedness planning and incident response coordination.\nConduct regular audits and risk assessments across all sites.\nRequirements\nQUALIFICATIONS AND EXPERIENCE\nDiploma or Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field.\n5+ years of progressive experience in a facilities management role, with at least 3 years in a national or multi-site leadership role.\nStrong knowledge of building systems, maintenance best practices, and regulatory compliance.\nProven experience managing multi skilled, geographically dispersed teams, complex buildings and intricate vendor relationships.\nExcellent leadership, communication, and project management skills.\nExperience in inventory or spare parts management systems (e.g. SAP MM module) would be advantageous.Preferred Certifications\n\nHigher Certificate in Facilities Management.\nProject Management Professional.\nHealth & Safety Certification.\nGreen Building or Energy Management Certification.","description_format":"text","description_chars":7888,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Real Estate","Data Centers & Colocation"],"lifecycle":[{"event":"open","at":"2026-10-04T21:26:59Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long 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