{"id":2228940,"url":"https://alion.io/job/terberg-hs-junior-technical-support-specialist-gn","title":"Junior Technical Support Specialist (gn)","company":{"id":2513220,"name":"Terberg HS","domain":"terberg-hs.de","url":"https://alion.io/company/terberg-hs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Emstek, 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Klärung von Störungen sowie Koordination der weiteren Bearbeitung mit den Fachabteilungen\nPlanung und Disposition von Serviceeinsätzen unter Berücksichtigung von Verfügbarkeiten, Prioritäten und einer effizienten Routenplanung \nEnge Zusammenarbeit mit internen Fachbereichen zur Sicherstellung einer hohen Servicequalität \nMitwirkung bei der kontinuierlichen Verbesserung unserer Service- und Supportprozesse\nDAS BRINGST DU FÜR DIESE POSITION MIT\nAbgeschlossene technische Ausbildung idealerweise mit technischem Verständnis für Nutzfahrzeuge\nErste Berufserfahrung im technischen Support, Customer Service oder Serviceumfeld von Vorteil\nAusgeprägte Service- und Kundenorientierung sowie Freude an der Kommunikation mit verschiedenen Ansprechpartnern\nGute organisatorische Fähigkeiten und eine strukturierte Arbeitsweise\nTeamfähigkeit, Eigeninitiative und eine lösungsorientierte Denkweise\n\nDAS KANNST DU BEI UNS ERWARTEN \nEine familiäre Unternehmenskultur mit flachen Hierarchien und offener Kommunikation\nEin individuelles Einarbeitungskonzept, gründliche Vorbereitung und Unterstützung durch ein erfahrenes Team\n30 Tage Erholungsurlaub pro Jahr\nLeistungsgerechte Bezahlung, betriebliche Altersvorsorge und vermögenswirksame Leistungen\nAttraktive Mitarbeiterangebote wie Fahrradleasing via Lease-a-bike, Firmensport-Konzept Hansefit, Corporate Benefits, Mitarbeiterempfehlungsprogramm etc.","description_format":"text","description_chars":1776,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Waste Management","Automotive Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-10T17:52:18Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long 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