{"id":2973067,"url":"https://alion.io/job/terminal-founding-operations-associate","title":"Founding Operations Associate","company":{"id":33188,"name":"Terminal","domain":"terminal.ai","url":"https://alion.io/company/terminal","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":120000,"currency":"CAD","period":"year","gross":null,"usd_annual":85307},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Claude","optional":false},{"name":"Notion","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-10-21T01:03:08Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T12:23:56Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Terminal\nTerminal builds telematics data infrastructure for the commercial fleet industry. Commercial auto insurers and fleet software companies, including industry leaders like Intact Insurance, Penske, and Progressive, depend on our platform to access GPS, speeding, and vehicle data from 330+ telematics providers. We recently raised our Series A led by Battery Ventures and are backed by Y Combinator, Golden Ventures, Penske Transportation Solutions, and Intact Private Capital. Our team works together in person in Toronto, combining early-stage speed with late-stage maturity while processing many terabytes of vehicle data every day.\nFor more on working at Terminal, see our careers page at withterminal.com/careers.\nThis role is only open to Toronto/GTA-based candidates.\nAbout the role\nHelp build how Terminal runs. You'll work directly with our Chief of Staff to solve operational problems, drive cross-functional projects, and build reliable systems across workplace, people, events, and finance. This role combines analytical judgment with hands-on ownership, from identifying a problem to making the solution work.\nWhat you’ll do\n1. Run workplace operations\nMake our HQ somewhere people love to show up to every day. You’ll be the go-to for all things related to our office in King West. You’ll maintain established vendor relationships, coordinate with building management, and ensure our office is stocked across IT, supplies and snacks.\n2. Deliver awesome events\nWe have two offsites a year for our team, and you’ll work with our team leads and travel vendors to plan and execute each one. To support our recruiting efforts, you’ll be hosting events to attract the best talent in the city. You’ll also own hosting customer-centric events, such as dinners, roundtables, and visits. You’ll build repeatable plans so we can scale our internal and external events.\n3. Drive People and hiring processes\nWe’re growing fast, and you’ll support onboarding our newest team members, making sure every step of their journey is smooth, from systems access to the onboarding plan. You’ll also support recruiting workflows, interview scheduling, and offer preparation, partnering with talent leads.\n4. Support finance operations\nYou’ll help make sure our customers are billed correctly and pay on time, while also making sure we pay our bills on time. That means executing accounts payable, vendor onboarding, expense tracking, billing reviews, and collections outreach.\n5. Drive system and process documentation\nAs the team and company scale, you’ll establish standard operating procedures, maintain our Terminal handbook, and use AI and automation to increase efficiency across the business and your focus areas.\nWhat we’re looking for\nA strong operational background: 2-5 years across business operations, People ops, events management, or a startup generalist role, with clear examples of workflows you executed through end-to-end implementation rather than pure coordination.\n\nOwnership without a playbook: You diagnose messy operational challenges, build structured systems, and keep them running dependably.\n\nDetail and follow-through: You maintain a high bar for accuracy across task lists, vendor management, calendar logistics, and confidential HR records.\n\nInfluence and judgment: You align people smoothly across talent, engineering, and leadership teams to drive outcomes without requiring formal authority.\n\nSystems and data fluency: You are skilled in spreadsheets, HR platforms like Rippling, Slack, and document hubs (Notion/Drive), leveraging AI tools thoughtfully to multiply productivity.\n\nTools you’ll be using: Claude, Rippling, Ashby, Notion, Venn, Measure and Slack.\n\nBonus points\nYou've helped build a function or company from scratch, supported People, hiring, finance, or events systems at an early-stage startup, and regularly used AI to automate work your team was doing by hand.\n\nWhat success looks like\nIn the first 90 days\nYou'll know the heartbeat of Terminal's office, hiring process, and events, and own and improve many of them. People trust you to take care of the day-to-day associated with your key areas.\nIn 6-12 months\nYou'll be the go-to for workplace, people, and events operations. Driving success in all the areas dependably, and without ad-hoc escalation. You'll begin to expand operational capacity to absorb additional complex systems as the organization grows.\nPractical details\nLocation: Toronto; in-person role\n\nReports to: Chief of Staff\n\nEmployment type: Full-time\n\nTravel: Limited but occasional for offsites & conferences as needed\n\nCompensation\nBase salary: $85,000 - $120,000\n\nMeaningful equity, plus the benefits below.\n\nBenefits\nStrong compensation and equity packages\n\nBrand new MacBook and computer equipment\n\nTop-tier health/dental benefits and a flexible healthcare spending account\n\nPersonal spending account for professional development, fitness and wellness\n\nFour weeks paid time off + statutory holidays\n\nIn-person culture with an office located in downtown Toronto\n\nInterview process\nPhone Screen (30 min)\n\nTake-home Challenge (self-paced; ~3h)\n\nOperations Deep Dive (60 min)\n\nOn-site culture loop + final (180 min)\n\nAccessibility and accommodation\nTerminal is committed to an accessible hiring process. If you need an accommodation at any stage - applying, interviewing, or completing an assessment - email  and we will work with you to meet your needs. Accommodations are available under the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, and requesting one will never affect how your application is considered.","description_format":"text","description_chars":5659,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Apple Macbook","Equity","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Procurement & Spend Management"],"lifecycle":[{"event":"open","at":"2026-10-21T03:21:24Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":20,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":85307,"is_top_pay":true},"html_url":"https://alion.io/job/terminal-founding-operations-associate","json_url":"https://alion.io/job/terminal-founding-operations-associate.json","meta":{"generated_at":"2026-10-22T14:10:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13685,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":33188},"rest":"https://alion.io/mcp/rest/get_company?id=33188"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fterminal-founding-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fterminal-founding-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fterminal-founding-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/terminal-founding-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fterminal-founding-operations-associate"}]}