{"id":492725,"url":"https://alion.io/job/terrascend-floor-supervisor-2","title":"Floor Supervisor","company":{"id":7868,"name":"TerrAscend","domain":"terrascend.com","url":"https://alion.io/company/terrascend","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":83,"open_postings":9,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nottingham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":21,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-31T17:52:38Z","employer_posted_date":"2026-07-31","last_verified_at":"2026-10-23T02:17:36Z","board_verified":true,"closed_at":null,"days_open":83,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":82},"description":"Why TerrAscend?\nJoin a growing, fast-paced organization where your work makes an impact. At TerrAscend, you'll have opportunities to grow your career, collaborate with talented teams, and help shape what's next as our business continues to evolve.\nResponsibilities:\nProvide compassionate, friendly, and professional customer service to patients and visitors.\nGreet patients and visitors, complete check-in, verify eligibility for medical marijuana, and ensure accurate, compliant transactions and fulfillment of patient orders while delivering a high-quality customer experience.\nEducate and assist patients in understanding medical marijuana to support informed decisions about their care.\nAssist patients and caregivers with cannabis recommendations, including product selection, effects, potency, dosing, methods of consumption, and administration.\nSupport the intake and onboarding of new patients, including orientation to TerrAscend policies, rules, and procedures.\nManage and maintain accurate patient records within the MJ Freeway system.\nMaintain thorough product knowledge and respond to patient questions or concerns promptly and efficiently, escalating to a dispensary healthcare practitioner or management team when appropriate.\nMaintain knowledge of state regulatory requirements and compliance guidelines.\nDeliver a distinctive and positive patient experience by demonstrating strong interpersonal skills (e.g., greeting, eye contact, courtesy) while ensuring patient confidentiality and security.\nBuild and maintain strong relationships with patients and caregivers by anticipating needs and providing proactive support.\nFollow established policies and procedures related to customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security.\nOversee opening and closing procedures and daily operations, including Leader on Duty (LOD) responsibilities, floor zoning, and hourly tracking; partner with the Inventory Manager to ensure back-of-house processes run effectively.\nAssist senior dispensary leadership as needed to support overall store operations.\nServe as an effective leader across seed-to-sale tracking systems, POS systems, Leaf Trade, and eCommerce platforms.\nComplete the required state mandated training program (if required).\nMust be available to work weekends, holidays, and overtime as needed.\nOther duties as assigned.\nQualifications & Experience:\nHigh School Diploma or GED required\nCannabis experience a plus .\nAt least 1 year of customer service, retail or related experience preferred.\nMust have good organizational and computer skills.\nMust have excellent interpersonal communications skills as well as the ability to multitask.\nBackground Check Required","description_format":"text","description_chars":2775,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cannabis & CBD"],"lifecycle":[{"event":"open","at":"2026-09-07T02:24:22Z"},{"event":"close","at":"2026-09-11T19:40:57Z"},{"event":"reopen","at":"2026-09-18T17:43:23Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.449,"p_room":0.28,"age_days":82,"expected_fill_days":41,"reasons":["conf:2","win:tail","crowd:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":42000,"is_top_pay":false},"html_url":"https://alion.io/job/terrascend-floor-supervisor-2","json_url":"https://alion.io/job/terrascend-floor-supervisor-2.json","meta":{"generated_at":"2026-10-23T05:30:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9069,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7868},"rest":"https://alion.io/mcp/rest/get_company?id=7868"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fterrascend-floor-supervisor-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fterrascend-floor-supervisor-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fterrascend-floor-supervisor-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/terrascend-floor-supervisor-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fterrascend-floor-supervisor-2"}]}