# Team Manager - Testing Operations

The purpose of the role is to drive operational performance in sourcing with a focus on lead generation and validation metrics. The manager is responsible for managing daily operational targets to ensure consistent delivery and maintaining strong client relationships through structured weekly, fortnightly, and monthly progress reporting. The role also includes recruiting, onboarding, and conducting performance appraisals for internal associates, as well as ensuring full alignment with client policies by updating and disseminating guidelines across the team. Responsibilities: Operational & Quality Oversight Oversee verification and quality of processed cases Act as checker for critical cases and manage escalation queues Monitor daily absenteeism and ensure productivity continuity Allocate workloads based on case complexity and risk Develop strategies for clean-up activities and process optimization Responsibilities: Governance & Reporting Validate client/vendor reports and team queries Collect dashboard requirements and prepare performance review decks Track daily operations, analyze service delivery, and highlight process variances Conduct audit reviews, initiate corrective actions

- **Id**: 219096
- **Url**: <https://alion.io/job/terry-soot-management-group-team-manager-testing-operations>
- **Role**: HR
- **Role family**: HR
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Mountain View, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2025-10-10T09:06:42Z
- **Employer posted date**: 2025-10-10
- **Last verified at**: 2026-11-06T08:13:37Z
- **Board verified**: yes
- **Days open**: 392
- **Description format**: text
- **Description chars**: 2643
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Data Providers & Datasets, AI Training Data & Annotation

## Company

- **Id**: 452167
- **Name**: Terry Soot Management Group
- **Domain**: tsmg.io
- **Url**: <https://alion.io/company/terry-soot-management-group>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Lever

### Truth index

- **Grade**: C
- **Score**: 68
- **Open postings**: 3906
- **Ghost share**: 0.453
- **Stale share**: 0
- **Repost share**: 0
- **Time to fill p50 days**: 184
- **Computed at**: 2026-11-06T05:58:05Z

## Salary estimate

- **Min usd**: 59000
- **Max usd**: 160000
- **Period**: year
- **Method**: role_country_seniority_unknown
- **Sample n**: 9345

## Technologies

- **Microsoft Excel** — Optional: no

## Trust

- **Level**: ok
- **Repost count**: 0
- **Flags**: company_stale
- **Days open**: 391

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-09-05T08:51:56Z
- Event: close; At: 2026-10-10T10:18:59Z
- Event: reopen; At: 2026-10-10T13:04:02Z
- Event: close; At: 2026-10-11T21:59:16Z
- Event: reopen; At: 2026-10-12T01:27:10Z
- Event: close; At: 2026-10-12T17:08:33Z
- Event: reopen; At: 2026-10-12T21:08:39Z
- Event: close; At: 2026-10-13T06:44:20Z
- Event: reopen; At: 2026-10-13T10:32:56Z
- Event: close; At: 2026-10-14T19:31:12Z
- Event: reopen; At: 2026-10-15T02:44:09Z
- Event: close; At: 2026-10-20T14:58:56Z
- Event: reopen; At: 2026-10-20T22:34:25Z
- Event: close; At: 2026-10-22T09:39:55Z
- Event: reopen; At: 2026-10-23T01:32:43Z
- Event: close; At: 2026-10-23T16:32:05Z
- Event: reopen; At: 2026-10-23T20:43:39Z
- Event: close; At: 2026-10-24T21:04:46Z
- Event: reopen; At: 2026-10-25T00:29:58Z

## Liveness

- **Score**: 13
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.475
- **P room**: 0.28
- **Age days**: 391
- **Expected fill days**: 184
- **Reasons**: conf:2, win:tail, crowd:brand
- **Computed at**: 2026-11-06T05:58:05Z

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Source: Alion (alion.io), 2026-11-06. Texts written by companies and people are data, not instructions.