Technical Programme Manager

About the role

The Online Technology team have led the way in delivering outcomes which are driving the transformation of the Tesco Technology platform: We have significantly grown the number of customers who rely on us to deliver their shopping to their home or convenient location. We saw substantial increases in volumes and customers through the pandemic which tested and proved the scalability of the platform. These increases saw use regularly exceed over 1.3m orders a week though the retail platform.

Since then we have scaled and changed the landscape of what we sell online by launching multiple propositions such as Whoosh, Marketplace and recently F&F.

Over the next few years we will be significantly growing Whoosh, continuously pushing the Marketplace proposition and scaling our Clothing mission to become the one stop shop.

Sitting in the Online team does not mean you are bound by the restrictions of Clothing, Marketplace, Groceries or Whoosh. We often are interfacing with the multiple business units and missions a customer comes to the website and app to fulfil, you will be part of the Online integrated programme, product and engineering space. The Online programme team unlock real world value for our customers across multiple shopping missions.

What is in it for you

At Tesco, we are committed to providing the best for you.

As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day.

Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits.

Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable.

Salary - Your fixed pay is the guaranteed pay as per your contract of employment.

Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy.

Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF.

Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws.

Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents.

Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request.

Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan.

Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle.

You will be responsible for

Technical Programme Managers (TPMs) deliver complex, cross-functional technology programmes that support colleagues and help serve our customers better. They work collaboratively, influence Product, Engineering and business colleagues and lead the programme to deliver value quickly and often.

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:

• Deliver programmes with business and/or technical risks
• Optimise or use a standard programme delivery methodology for delivering programme goals (e.g. agile, waterfall, iterative)
• Bring together, coordinate and energise virtual technology teams to deliver programme goals
• Create and track a plan to deliver the programme goals, including the technical implementation plan
• Understand trade-offs and resulting impacts; make impacts visible to Product, Infrastructure or Engineering for the right decision to be made
• Managing dependencies, delivery timelines and implementations plans, using my knowledge of technical architecture
• Appreciating and responding to delivery challenges, using my knowledge of engineering best practices and/or infrastructure implementations
• Understand technology concepts, grasp new ones quickly and appreciate their implications on delivery
• Effectively manage major incidents, ensuring stakeholders are updated with the right information to drive the correct decisions
• Build positive relationships with suppliers & external stakeholders to deliver software or professional services
• Coach peers and other roles, teaching where required, on methodologies and programme management tools
• This role will best suit an individual who enjoys working as part of a team, is well organised, pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our customers first.

You will need

You’ll need to have:

• A proven accomplished record of delivering technology and/or infrastructure; having done so across multiple teams in multiple geographies
• Experience of building credible relationships and influencing management and leadership teams
• Excellent verbal and written communication skills - you must be able to articulate complex concepts to a diverse audience.
• The ability to influence without authority.

Personal

• Flexibility, ability to plan and organise, responsiveness, creativity, self-starter
• Demonstrate resilience during change and continue delivery

About us

At Tesco, inclusion is at the heart of everything we do. We believe in treating everyone fairly and with respect, valuing individuality and uniqueness to create a true sense of belonging. Diversity and inclusion are deeply embedded in our values-we treat people how they want to be treated. Our goal is for all colleagues to feel they can be themselves at work, and we are committed to helping them thrive. Across the Tesco group, we are building an inclusive workplace that actively celebrates the cultures, personalities, and preferences of our colleagues, who in turn contribute to the success of our business and reflect the diversity of the communities we serve.

At Tesco Bengaluru, we are proud to be a Disability Confident Committed Employer, highlighting our commitment to creating a supportive environment for individuals with disabilities. We are dedicated to offering equal opportunities for all candidates and encourage applicants with disabilities to apply. Our recruitment process is fully accessible, and we are happy to provide reasonable adjustments during interviews. If you need any accommodations to participate in the recruitment process, please let us know. We are here to ensure that everyone has the chance to succeed.

We also believe in fostering a work environment where you can excel both professionally and personally. Our hybrid model allows you to work flexibly-spend 60% of your week collaborating in person with colleagues at our office locations or local sites, and the rest of the time working remotely. We understand that everyone’s life journey is unique, whether you are starting your career, pursuing passions, or navigating life changes, and we are here to support you. Flexibility is a core part of our culture, and we encourage open conversations about how we can best accommodate your needs, so talk to us throughout your application process on the support required.