Software Support Engineer (Day 2)

Tescom Software Systems Testing • Information Technology • Software Testing & QA • JavaScript • Node JS • COBOL • 3 days ago

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Salary

$52k – $66k per year (gross)

Location

In office (Singapore)

Experience

3+ years exp

Employment

Full-Time

First seen by Alion on Oct 21, 2026.

Overview

Company

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Profile match

Tescom Software Systems Testing

Headquartered in Singapore, with regional operations extending to Australia, Tescom APAC (operating officially as Tescom Singapore Software Systems Testing Pte. Ltd.) is an independent IT professional services consultancy specializing in software quality assurance (QA), test engineering, and cybersecurity. Established in 1997 as the regional division of the global Tescom brand (originally founded in 1990), the firm delivers an end-to-end testing suite spanning manual functional testing, continuous test automation, performance and load benchmarking, usability evaluations, and independent Software Quality Assurance (SQA) audits.

tescom-apac.com • HQ: Singapore • Information Technology • Software Testing & QA • Est. 1997

Tech stack of Tescom Software Systems Testing

Key Responsibilities:

Perform comprehensive troubleshooting to diagnose and fix issues related to software configuration, performance, and integration.
Identify, analyze, and resolve coding bugs in a timely manner.
Review and update app configurations to ensure optimal performance and compatibility.
Assist in resolving integration issues with other systems and platforms.
Provide technical support to customers and address their concerns effectively.
Maintain detailed documentation of issues, solutions, and best practices.
Work closely with development, QA, and support teams to ensure seamless software operation.

Qualifications:

Bachelor's degree in Computer Science, Software Engineering, or a related field.
2-5 years of relevant professional working experience.
Proven experience in software development and bug fixing.
Strong troubleshooting skills with the ability to diagnose and resolve complex issues.
Familiarity with software configuration management and performance monitoring tools.
Experience with Node.js, React, Kafka, Keycloak, MQTT, Microservices, Docker, Kubernetes, Podman, MongoDB, and IBM MQ.
Available for 24/7 standby and open to working overtime or in shift roles as needed.

Skills

MongoDB, Troubleshooting, Kubernetes, Node.js, Ibm Mq Series, Software Engineering, Mqtt, Docker, Software Development, Technical Support

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