Data Analytics Team Lead

Job Description

Want to lead a culture of data-driven decision-making? Love turning data into meaningful, actionable insights? If so, we want you on our Data team at Surfshark! This team comprises experts who specialize in collecting, analyzing, and interpreting large amounts of data, as well as building predictive models using machine learning algorithms. The Data team also takes pride in creating robust ETLs and dashboards that allow other teams to monitor, plan, and achieve their goals effectively.

As the Data Analytics Team Lead, you'll lead and grow a team of analysts, shaping our analytics strategy end-to-end and bridging business and engineering teams. You'll empower your team to tackle complex challenges, sharpen their analytical skills, and turn vast user data into real business impact. If you're passionate about driving strategy while mentoring the next generation of data leaders, read on!

• Own the user data analytics strategy end-to-end, connecting product usage, lifecycle campaign impact, retention drivers, and business outcomes into a single, decision-ready framework;
• Ensure user data and behavioral analytics are integrated, consistent, and complementary across teams — not duplicated or competing;
• Lead, coach, and scale your team, enabling them to become true business partners;
• Establish and enforce high standards for data quality, governance, documentation, reproducibility, and analytical rigor;
• Define and standardize metrics and experimentation practices within your domain, so analytics informs decisions before execution;
• Serve as a senior thought partner across Product, Lifecycle, and Engineering, turning ambiguous challenges into structured, outcome-driven analytics — while building a culture where your team acts as trusted advisors across the business;
• Design and drive end-to-end analytics solutions and process improvements that scale with product complexity and organizational growth.

Requirements

• Proven experience of leading and developing analytics teams
• A track record of influencing senior stakeholders and shaping strategy through data
• Hands-on experience in product or user analytics
• An understanding of modern analytics infrastructure and how AI and LLMs are evolving analytical practices
• The ability to turn ambiguous business questions into clear analytical plans and drive them to actionable outcomes
• High standards for clarity, structure, and precision in both analysis and communication
• Confidence operating in ambiguous environments and bringing structure where it's needed

Company offers

• Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development
• Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts and a physical coach to health insurance and regular mental health checks
• Tools of your choice: choose the technical equipment and tools you need to do your best work
• Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations
• Work-life balance: with our WFA policy, you can work from almost anywhere in the world
• More days off: additional vacation days depending on your tenure
• Premium Surfshark accounts: for you, your family, and friends