{"id":2636594,"url":"https://alion.io/job/tessco-technologies-inc-customer-service-representative","title":"Customer Service Representative","company":{"id":689502,"name":"TESSCO Technologies Inc","domain":"tessco.com","url":"https://alion.io/company/tessco","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Provo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":16,"max":18,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-15T14:21:45Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-24T21:31:17Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation, and more. It enhances the consumer experience for things like entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives. \nBuilding Our Wireless World, Together®.\nAn exciting career as a Customer Service Representative is available at DiscountCell! This is a part-time opportunity and is located on-site in our Provo, Utah location. Hours: M-F, 11 am - 5 pm.\nThe Customer Service Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other projects as directed. There is no telemarketing involved with the job. Time spent on the phone is either answering incoming customer calls or returning calls when customers request a call back. We have a casual dress code and great working environment.\nResponsibilities:\nEnter and release customer orders for shipment.\nAnswer incoming phone calls to assist customers with placing orders or answering product questions.\nAssist in keeping customers up to date regarding their order status.\nAssist in the packaging and shipping of customer orders.\nWork on additional projects as needed.\nRequirements:\nPrefer typing speed of at least 45 wpm\nFamiliarity with Windows operating system\nSelf-Starter\nAble to learn quickly\nCompensation: $16.00 - $18.00 / hour\nWhy Join Our Team?\nGreat company culture\n401K with a company match to help you invest in your future\nHone your skills or learn new ones with tuition subsidy\nWe provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.","description_format":"text","description_chars":2396,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Electronic Components Distribution"],"lifecycle":[{"event":"open","at":"2026-10-15T17:31:20Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.8,"p_room":0.945,"age_days":8,"expected_fill_days":23,"reasons":["conf:4","win:mid"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":36000,"is_top_pay":false},"html_url":"https://alion.io/job/tessco-technologies-inc-customer-service-representative","json_url":"https://alion.io/job/tessco-technologies-inc-customer-service-representative.json","meta":{"generated_at":"2026-10-25T00:01:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":64,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":689502},"rest":"https://alion.io/mcp/rest/get_company?id=689502"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftessco-technologies-inc-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftessco-technologies-inc-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftessco-technologies-inc-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tessco-technologies-inc-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftessco-technologies-inc-customer-service-representative"}]}