Salary
≈ $20k – $41k per year (Estimated)
Location
In office (Hyderabad)
Experience
5+ years exp
First seen by Alion on Oct 23, 2026.
Overview
Company
Impact
Profile match
Tessell is a software development and DBaaS platform that leverages technology to deploy and modernize cloud databases to take care of data infrastructure and data management needs of industries.
Backed by Lightspeed Venture Partners, Rocketship.vc
Responsibilities:
- Respond to situations where Tessell service L1/L2 support has been unable to solve customers' technical issues.
- Learn the complete Tessell stack and be able to debug issues coming out of any area.
- Must become Subject Matter Expert on Tessell service stack and offerings.
- Collaborate with or escalate cases with Tessell engineering team when the problem is too complex in order to most quickly facilitate solutions for customers.
- Work collaboratively with customers in potentially stressful situations, while providing professional and courteous technical expertise.
- Create new knowledge base articles to share information and best practices for reuse throughout the Technical Support Centre.
Requirements:
- 5 to 10 years of experience in managing production databases (Postgres/MySQL/Oracle, MSSQL )in Cloud environments or on-premises for medium- to large size Enterprises.
- Experience in working with Cloud environments.
- Good understanding of AWS Kubernetes and ELK Services.
- Minimum 2 years of experience in coding skills using Bash or Python.
- Understanding of Linux OS concepts.
- Bachelor's degree/ Master's degree in Computer Science or related field.
Skills
aws, bash, elk, kubernetes, mssql, mysql, oracle, postgres, postgresql, python, sql server
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