{"id":4059151,"url":"https://alion.io/job/test-triangle-deployment-engineer","title":"Deployment Engineer","company":{"id":4380438,"name":"Test Triangle","domain":"testtriangle.com","url":"https://alion.io/company/testtriangle","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Reading, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"ServiceNow","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-11-11T07:12:21Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T07:12:21Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Deployment Engineer -\nELH Device Rollout (OT Environment)\nJob Description\nRole Summary\n·The Deployment Engineer will\nsupport the rollout of ELH laptops across Thames Water OT and Field Operations\nteams.\n·The role focuses on SCCM-based\ndevice build execution, post-build validation, logistics coordination, end-user\nhandover, and embedded hypercare support.\n·The engineer will work within a\nresource-based delivery model aligned to ELH governance, readiness criteria,\nstage gates, and wave-based rollout sequencing.\n·The role is execution-focused,\nwith ownership for image design, Task Sequence design, application packaging,\nsecurity controls, and root-cause fixes remaining with Thames Water teams.\nKey Responsibilities\n·Execute laptop builds using\nThames Water-approved SCCM images and Task Sequences, including build\ninitiation, monitoring, completion checks, and build evidence capture.\n·Perform post-build validation\nand functional checks before end-user handover, including application\navailability, network connectivity, VPN validation, and device readiness\nchecks.\n·Coordinate device staging,\npackaging, labelling, distribution, old-device collection, secure return\ncoordination, and chain-of-custody tracking across agreed deployment locations.\n·Support structured end-user\nhandover, including user login validation, MFA setup, application access\nvalidation, handover documentation, and user acknowledgement capture.\n·Maintain accurate deployment\nrecords, asset updates, validation checklists, handover documents, issue logs,\nescalation trackers, and audit-ready operational evidence.\n·Provide L0/L1 hypercare support\nduring Trial and Rollout phases, acting as the initial point of contact for\ndeployment-related user issues and queries.\n·Triage, categorise, track, and\nescalate build, infrastructure, application, network, VPN, or security-related\nissues to the appropriate Thames Water teams for L2/L3 resolution.\n·Create and maintain knowledge\nbase articles for common deployment-related L0/L1 issues to support BAU\ntransition and ongoing support readiness.\n·Provide regular deployment\nreporting covering progress, volumes, issues, risks, dependencies, throughput,\nand forward plan.\n·Collaborate with ELH\ngovernance, OT Compute, OT Network, EUC teams, BAU support teams, logistics\nteams, and end users to ensure controlled and traceable deployment delivery.\nMust-to-Have Skills\n·Hands-on experience in laptop /\nendpoint deployment, build execution, imaging, validation, and rollout support.\n·Working knowledge of SCCM /\nMECM build execution, PXE boot, approved Task Sequences, and Windows OS\ndeployment processes.\n·Ability to perform functional\nvalidation across device readiness, Microsoft 365 access, application\navailability, VPN setup, network connectivity, and user login validation.\n·Experience with end-user\nhandover, MFA setup support, issue handling, and first-line deployment\nhypercare.\n·Strong experience maintaining\ndeployment records, validation evidence, asset records, chain-of-custody logs,\nhandover artefacts, issue logs, and escalation records.\n·Experience logging, tracking,\ntriaging, and escalating issues through ITSM processes and tools such as\nServiceNow.\n·Ability to operate in secure,\ngoverned, readiness-driven environments with defined RACI, stage-gate\napprovals, and escalation routes.\n·Strong coordination skills for\nlogistics, site readiness, device movement, user scheduling, and deployment\nreporting.\nGood-to-Have Skills\n·Experience working in OT,\nutilities, infrastructure, regulated, or security-sensitive environments.\n·Exposure to large-scale,\nwave-based rollout programmes involving trial, rollout, hypercare, and BAU\nhandover phases.\n·Working knowledge of Active\nDirectory object coordination, Microsoft licence assignment requests, security\ngroup validation, and endpoint tracking processes.\n·Familiarity with VPN clients\nsuch as Ivanti VPN, endpoint security tools such as Symantec EPP, and device\ntracking systems such as Absolute.\n·Experience creating knowledge\nbase articles and supporting BAU handover, issue closure, asset reconciliation,\nand final reporting activities.\n·Understanding of audit-ready\ndocumentation, chain-of-custody controls, operational reporting, and deployment\ngovernance.\nQualifications\n·Diploma or bachelor’s degree in\nInformation Technology, Computer Science, Engineering, or a related technical\ndiscipline, or equivalent hands-on experience.\n·Relevant experience in desktop\nengineering, field services, endpoint deployment, IT operations, or device\nrollout support.\n·Experience supporting\nenterprise IT deployment programmes and working with technical teams, service\nteams, and end users in controlled environments.\n·Experience in deployment\nvalidation, end-user support, incident tracking, documentation, and operational\nreporting.\nCertifications\n·Microsoft Endpoint\nConfiguration Manager, Microsoft Intune, Windows deployment, or equivalent\nendpoint management certification preferred.\n·ITIL Foundation or equivalent\nIT service management certification preferred.\n·Security clearance eligibility\nmay be required. The engagement requires at least one SC-cleared resource for\nsecure access activities.\n·Additional Microsoft 365,\nWindows client, networking, or endpoint support certifications would be\nadvantageous.\nSoft Skills\n·Clear communication with end\nusers, technical teams, governance stakeholders, and BAU support teams.\n·Attention to detail and strong\nownership of documentation, evidence quality, asset accuracy, and audit\nreadiness.\n·Structured problem-solving and\ndisciplined issue triage with appropriate escalation judgement.\n·Adaptability in a flexible,\nreadiness-based rollout model where sequencing, throughput, and deployment\ntimelines may change.\n·Customer-focused approach\nduring user handover and hypercare support.\n·Collaborative working style\nacross OT Compute, OT Network, EUC, ELH governance, logistics contacts, and\nfield users.","description_format":"text","description_chars":5935,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-11T07:12:21Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:1","agency","win:early"],"computed_at":"2026-11-11T08:15:16Z"},"pay":null,"html_url":"https://alion.io/job/test-triangle-deployment-engineer","json_url":"https://alion.io/job/test-triangle-deployment-engineer.json","meta":{"generated_at":"2026-11-11T08:15:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13113,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4380438},"rest":"https://alion.io/mcp/rest/get_company?id=4380438"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftest-triangle-deployment-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftest-triangle-deployment-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftest-triangle-deployment-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/test-triangle-deployment-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftest-triangle-deployment-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4059151}},{"tool":"search_jobs","arguments":{"company":"testtriangle.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4059151},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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