{"id":2032557,"url":"https://alion.io/job/testronic-global-qa-director","title":"Global QA Director","company":{"id":689504,"name":"Testronic","domain":"testroniclabs.com","url":"https://alion.io/company/testroniclabs","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":104000,"max_usd":225000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Unity","optional":false}],"status":"live","first_seen_at":"2026-10-07T14:47:38Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T09:10:42Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Testronic is a global leader in Quality Assurance and technology services for the games and entertainment industries. We work with some of the world's leading game developers and publishers, providing Functional QA, Compliance QA, Localization QA, Compatibility QA, and other specialized services.\nWith diverse teams across Europe, Asia, and North America, we foster an inclusive, collaborative culture built on four core values: We Care Deeply, Passion for Quality, Trust in Unity, and Pride in Ownership. Whether you're starting your career or looking for your next challenge, Testronic offers opportunities to learn, grow, and make a meaningful impact.\nRole Summary\nThe Global QA Director is responsible for establishing, maintaining, and continuously evolving world-class QA standards across Testronic's global testing operations.\nThis role provides leadership, direction, and oversight for QA excellence across all test floors, ensuring consistency in delivery quality, testing methodologies, operational effectiveness, and customer outcomes. While the position does not have direct line management responsibility, it plays a critical leadership role through influence, coaching, capability development, and close partnership with operational teams and senior leaders across the business.\nThe Global QA Director will work closely with QA Leads, Senior Leads, Operational Leadership, Program Management, and Account Management teams to elevate testing standards, strengthen delivery performance, and drive continuous improvement across all locations.\nThis is a highly visible leadership role that requires a strong technical QA background combined with excellent customer-facing skills, the ability to quickly establish credibility on the test floor, and experience leading large-scale QA organizations through growth and transformation.\nKey Responsibilities\nQA Excellence & Operational Leadership\nDefine, implement, and maintain world-class QA standards across all Testronic testing operations.\nEnsure consistency, quality, and effectiveness of QA delivery across all sites and service lines.\nPartner with operational leadership to identify improvement opportunities and raise overall testing performance.\nEstablish clear, measurable definitions of quality, performance, and delivery excellence.\nDrive a culture of accountability, continuous improvement, and operational excellence across the organization.\nBuild credibility quickly with testing teams and leadership through visible engagement and hands-on support.\nCapability Development & Team Growth\nSupport the development and upskilling of QA Leads, Senior Leads, and broader QA teams across multiple locations.\nShare best practices, coaching frameworks, and leadership development approaches that improve testing effectiveness.\nHelp build scalable QA capabilities that support business growth and evolving client requirements.\nPartner with Talent Acquisition, HR, and Learning & Development to define competencies, career paths, and training programs.\nPromote leadership readiness and succession planning across QA functions.\nData-Driven Quality Management\nDefine and monitor key QA performance metrics, including quality, throughput, rework, efficiency, utilization, and defect discovery effectiveness.\nUse data and trend analysis to identify risks, opportunities, and areas requiring operational focus.\nDrive continuous refinement of workflows, reporting practices, and quality controls based on measurable outcomes.\nSupport the implementation of tools, automation, and process improvements that increase efficiency while maintaining quality standards.\nInnovation, Automation & Technology\nIdentify opportunities to leverage automation, AI, and emerging technologies to improveQA effectiveness and scalability.\n\nPartner with Technology, Data, and Operations teams to evaluate and implement innovativeQA solutions.\n\nEnsure testing environments, tooling, and methodologies remain aligned with industry best practices and future business needs.\nCustomer & Cross-Functional Partnership\nAct as a trusted advisor to internal stakeholders and clients on QA quality, testing practices, and delivery excellence.\nCollaborate closely with Program Management, Account Management, Operations, and Delivery teams to align testing capabilities with client requirements.\nSupport for the commercial team, including oversight and leadership of Pilots as and when they arise. \nEnsure QA standards support both operational efficiency and exceptional customer outcomes.\nRepresent QA excellence during client engagements, audits, reviews, and strategic discussions where required.\nSuccess in This Role Looks Like\nConsistent adoption of world-class QA standards across all global testing operations.\nImproved quality, consistency, and predictability of testing delivery across locations.\nStronger QA leadership capability throughout the organization.\nIncreased effectiveness and utilization of QA teams while maintaining high quality standards.\nSuccessful integration of automation, AI, and process improvements that enhance delivery outcomes.\nPositive client feedback regarding testing quality, professionalism, and delivery excellence.\nOperational decisions driven by meaningful performance data and measurable quality indicators.\nA culture where teams are empowered, continuously improving, and recognized for delivering exceptional QA services.\nStrengthened the role's ownership of world-class QA standards across the business.\nRequirements\nExtensive experience leading QA functions within large-scale video game testing environments.\nProven experience managing, developing, and upskilling large QA organizations and distributed teams.\nDeep expertise in testing methodologies, test planning, defect management, risk assessment, reporting, and quality assurance best practices.\nDemonstrated success establishing and scaling standardized QA processes across multiple teams, projects, or locations.\nStrong technical background combined with a customer-oriented mindset.\nExperience using data, KPIs, and operational metrics to drive performance improvements and business outcomes.\nProven ability to influence without direct authority and build alignment across diverse stakeholder groups.\nExcellent communication and stakeholder management skills, with the ability to translate technical concepts into business impact.\nStrong collaboration skills and a reputation as a highly effective team player.\nAbility to quickly establish credibility and trust with teams at all levels of the organization.\nWillingness and ability to travel internationally on a regular basis.\nNice to Have\nExperience within outsourced services or managed service delivery environments.\nExperience implementing or scaling AI-enabled QA solutions and test automation capabilities.\nBackground supporting rapid organizational growth, transformation, or global expansion.\nExperience designing training programs, competency frameworks, and career development pathways.\nFamiliarity with utilization management, operational efficiency metrics, and cost-to-serve models.","description_format":"text","description_chars":7073,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T14:47:38Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":74,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/testronic-global-qa-director","json_url":"https://alion.io/job/testronic-global-qa-director.json","meta":{"generated_at":"2026-10-12T14:41:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23124,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":689504},"rest":"https://alion.io/mcp/rest/get_company?id=689504"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftestronic-global-qa-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftestronic-global-qa-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftestronic-global-qa-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/testronic-global-qa-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftestronic-global-qa-director"}]}