# L2 Support/Engineer

Required Skills: · Experience in L2 application/production support for enterprise systems (incident, problem, change). · Working knowledge of Microsoft Identity Manager (MIM) operations: · Sync run profiles, connector space/metaverse basics, error handling · MIM Service request processing and workflow fallouts (desirable) · Strong SQL Server skills for investigation and reporting (T-SQL querying, joins, basic performance awareness). · Understanding of .NET/C# applications from a support perspective (logs, config, services, troubleshooting-not necessarily full-time development). · Familiarity with Active Directory concepts (users, groups, OU structure, permissions). · Must show a progressive advancement in responsibility including deep troubleshooting technical skills. · Self-driven and be able to work independently with minimal supervision · Requirements gathering in a technical environment - Cloud and on-premise infrastructure platforms · Strong process mapping skills · Strong analysis skills · Identification of use cases · Technical understanding of infrastructure technologies · Experience of working closely with IT developers/engineers and operational teams · Root cause analysis

- **Id**: 4073905
- **Url**: <https://alion.io/job/testyantra-l2-supportengineer>
- **Role**: Industrial Engineering
- **Role family**: Industrial Engineering
- **Employment type**: contractor
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: structured
- **Locations**: Sheffield, United Kingdom
- **Countries**: GB
- **Hiring countries**: GB
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-11T14:28:16Z
- **Employer posted date**: 2026-11-11
- **Last verified at**: 2026-11-11T14:40:08Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 1723
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Software Testing & QA

## Company

- **Id**: 3801698
- **Name**: Testyantra
- **Domain**: testyantra.com
- **Url**: <https://alion.io/company/testyantra>
- **Size band**: 51-200
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Breezy

## Technologies

- **.NET** — Optional: yes
- **Active Directory** — Optional: yes
- **C#** — Optional: yes
- **Confluence** — Optional: yes
- **Microsoft Excel** — Optional: yes
- **MS SQL** — Optional: yes
- **SQL** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United Kingdom** — Iso: GB; Kind: country

## Lifecycle

- Event: open; At: 2026-11-11T14:40:08Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 14
- **Reasons**: conf:2, win:early
- **Computed at**: 2026-11-11T17:02:20Z

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[Page](https://alion.io/job/testyantra-l2-supportengineer) · [JSON](https://alion.io/job/testyantra-l2-supportengineer.json)

Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.