Program Manager Community Service

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Job Description

A Glimpse of the Job

The community service manager develops and fosters relationships with Bryan/College Station partners, especially as related to volunteerism, community events and charitable causes. This position builds collaborative relationships and assists in implementing the office's mission to further partnerships between the university and the community. This professional serves in a connector role. A primary responsibility is fostering the university’s volunteerism efforts. This includes serving as a liaison between the university, system, and local partners for State Employee Charitable Campaign; serving as a link between campus entities and external boards; managing volunteerism programming and fostering recognition of campus outreach efforts and resources. The position also serves as a liaison between the Division of Community Engagement, and other entities and supports social media accounts.

Essential Duties

Project Administration

• In collaboration with the Executive Director of Economic Development, develops the goals and missions of the collaborations between the Texas A&M College Station campus and the Bryan/College Station community
• Oversee the planning and implementation of the State Employee Charitable Campaign, in conjunction with the university, TAMUS, and local annual leads
• Administers the “volunteer platform” Aggieland Serves by promoting it to local non-profits, organizations and departments across campus
• Oversees the Campus/Community Advisory Council for Volunteerism. Ensures the platform’s daily functioning for all faculty, staff, students and community users
• Works with GivePulse (Aggieland Serves) to enhance the functionality of the platform as needed. Expands resources and communicates opportunities related to the GivePulse platform
• Organizes the annual Volunteer Opportunities Fair and continues to expand the campus-wide volunteer programs based on the Volunteer Program Business Plan
• Conceives, implements, and evaluates various initiatives. Liaises with MarComm to develop marketing materials to advertise these and similar campus/community programs and events
• Oversees the nomination, selection and recognition of the TAMU Community Engagement Awards for Faculty, Staff and Students as well as the proposed category for university organizations/programs/events

Relationship Management

• Develops and maintains relationships with Texas A&M University and community organizations
• Serves as a university liaison to external associations within Bryan/College Station area, as coordinated with the executive director

Event Planning

• Serves as university liaison for community events sponsored by the cities of Bryan and College Station
• Registers university colleges and divisions for representation in events as needed and ensures events are promoted across campus
• Works on additional campus and community event planning as requested
• Partners with the other Texas A&M and community offices to coordinate visits and extend invitations to participate in community events

Research and Communications

• Is active in professional associations (e.g., International Town and Gown Association) to help develop ideas that support the Community Engagement mission.
• Assist in the preparation of presentations as needed

What You Need to Know

Salary: $80,000 annually

Cover Letter/Resume: A cover letter and resume will assist us in our review of your application materials. These can be uploaded on the application under CV/Resume.

Required Education and Experience

• Bachelor’s degree or equivalent combination of education and experience
• Five years of related experience in event and meeting planning, administrative services, or program coordination

Preferred Qualifications

• Five years of progressively responsible experience planning events
• Ability to manage social media accounts
• Ability to understand and interpret policies, rules and regulations
• Willingness to work occasional weekends and evenings as needed

Knowledge, Skills, and Abilities

• Strong customer service ethic
• Knowledge of word processing, spreadsheet, and database applications
• Ability to multitask and work cooperatively with others
• Ability to plan and organize effectively
• Ability to communicate clearly and effectively, verbally and in writing, to ensure understanding

Physical Requirements

• Ability to work outdoors exposed to various weather conditions, potential allergens, elevated noise levels, and heat
• Ability to move light, medium or heavy objects with assistance
• Ability to travel independently to other and/or remote locations by driving and/or flying on commercial airlines

Other Requirements and Factors

• This position is security sensitive
• This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures
• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements

• This position may require up to 5% or more travel
• This position may require work beyond normal office hours and/or work on weekends

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume’ or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.