Institutional Effectiveness Officer

Job Title

Agency

Department

Proposed Minimum Salary

Job Location

Job Type

Job Description

Coordinates data mining and reporting activities in support of institutional effectiveness including report writing, report submission, assessment and accreditation, and archival records and retention.

ESSENTIAL DUTIES & RESPONSIBILITIES :

REPORT WRITER/CREATOR

• Develops simple to complex queries to manipulate table data and for uploading student data into third party products and responds to inquiries for information using PL/SQL Developer; query tables for structure, field names, and field formats to assist with report writing and to solve problems as requested by data owners.
• Perform data mining from existing university relational databases in Banner, etc. into specialized software such as WebFocus, to merge data and provide reports.

REPORTING AGENT

• Extracts data and generates reports, ensuring accuracy, to facilitate ongoing data dissemination via the Fact Book, System Metrics, Program Review, and website documents.
• Collects, develops, and submits reports for IPEDS, College Board, Accountability Draft System, NSSE, BCSSE, RNL, CATEF, NCES, and NPSAS on a semester/annual basis.
• Assists with reporting to governing, compliance, and regulatory bodies (e.g., SACSCOC, THECB, and TAMU System offices) by producing professional quality charts, tables, and graphics for summary and detailed reports.

ASSESSMENT AND ACCREDITATION

• Design, administer, and provide consultation on the use of online survey tools (such as SurveyMonkey, Scantron Class Climate, Blackboard and GoogleForms), as well as, assessment and accreditation management technologies (e.g., AEFIS/HelioCampus).
• Consult with academic programs, academic and student support programs, and administrative units on the design, implementation, and revision of assessment processes.
• Serve as administrator for the university course and instructor evaluation process.
• Provide training and professional development opportunities through assessment committee leadership, workshops, and the development of technical resources.
• Coordinate program reviews of assessment information submitted by academic programs, academic and student support programs, and administrative units, and assists in the development of assessment plans.

RESEARCH SUPPORT

• Successfully collaborates with other professionals, who are responsible for data reporting across campus, to coordinate and facilitate institutional research projects, utilization of data resources, interpreting results, and identifying various data needs.
• This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

KNOWLEDGE, SKILLS & ABILITIES:

Minimum Qualifications

• Master’s degree in applicable field or equivalent combination of education and experience.
• One year of related experience in quantitative and qualitative techniques, research designs, assessment protocols, or other related field.
• Knowledge of word processing and spreadsheet applications.
• Knowledge of statistical software.
• Ability to multitask and work cooperatively with others.
• Ability to communicate clearly and effectively to ensure understanding.

Preferred Qualifications

• Significant quantitative analysis course work at the undergraduate level
• Master’s degree in computer science, quantitative business area, or social sciences related field
• Knowledge of query tools such as PL/SQL Developer, Toad, and SQL*Plus
• Experience with Banner student information system (SIS)
• Familiarity with strategic planning and assessment processes
• Ability to build queries in a relational database using SQL and/or Web FOCUS

SUPERVISION OF PERSONNEL:

This position generally supervises employees.

OPEN UNTIL FILLED. To ensure full consideration, applications must be submitted by 08/09/2026

To apply: Upload your cover letter, CV/resume, and 3 professional reference's contact information with one reference being a supervisor/manager in the questionnaire section of your application.

Please remember once you submit your application you will not be able to “revise” or upload any documents. If you have any questions about uploading or a revision to your application, you may contact [email protected].

BENEFITS (rules, policies, eligibility apply):

From our generous benefits package and professional development opportunities to our retirement programs and our commitment to service excellence, A&M-Texarkana is an engaging and rewarding place to work.

Insurance:

• Medical
  • $0 - $30 per month for Employee Only coverage after university contribution ($920 value)
  • Up to 83% of premium covered by the university:
    • Employee and Spouse
    • Employee and Children
    • Employee and Family coverage
• Dental & Vision
• Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account

Tuition Benefits:

• Public Service Loan Forgiveness Program
• 75% waiver of tuition and fees for full-time employees, their spouses and children

Time Off:

• 8+ hours of vacation paid time off every month
• 8 hours of sick leave paid time off every month
• 8 hours of paid time off for birthday leave
• 12-15 paid holidays each year

Retirement:

• Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
• Voluntary Tax Deferred Account/Deferred Compensation Plan

Professional Development via LinkedIn Learning

Employee Assistance Program

On Campus Wellness Opportunities

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.