{"id":3409187,"url":"https://alion.io/job/texas-capital-bank-operations-program-associate","title":"Operations Program Associate","company":{"id":2271451,"name":"Texas Capital Bank","domain":"texascapitalbank.com","url":"https://alion.io/company/texascapitalbank","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":6,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-28T17:10:22Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-01T06:54:27Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success - today and tomorrow.\nWhile we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.\nTexas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).\nTexas Capital is headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano, San Antonio, Chicago, Los Angeles and New York. For more information about joining our team, please visit us at www.texascapital.com.\nKey Responsibilities\nTeam Development & Training Delivery\nProvide guidance and mentorship to employees across operations.\nAssist leadership with training, onboarding, and quality management activities.\nSupport workforce coordination and operational coverage planning.\nPromote operational discipline, accountability, and continuous improvement culture.\nOperational Oversight & Execution\nManage and oversee complex operational processes and servicing activities.\nReview escalated transactions, exceptions, and operational issues.\nEnsure operational activities meet established SLAs, quality standards, and regulatory requirements.\nMonitor aging items, unresolved exceptions, and operational bottlenecks.\nSupport critical processing activities during high-volume or high-risk periods.\nProcess Improvement & Transformation\nLead or support process improvement initiatives with focus on:Cycle time reduction\nOperational efficiency\nCapacity optimization\nReduction of manual activities\nClient experience enhancement\n\nParticipate in process mapping and future-state design workshops.\nAssist with implementation of:Workflow automation\nAI-assisted operational capabilities\nStraight-through processing (STP)\nOperational modernization initiatives\n\nSupport business readiness and change management activities.\nStakeholder & Client Support\nServe as a key liaison between operations and business partners.\nSupport relationship managers, sales, product teams, and client service teams.\nParticipate in operational governance and working group meetings.\nAssist with escalated client servicing matters and operational inquiries.\nCoordinate across operations, technology, risk, and compliance teams during incidents or process changes.\nTypical Functional Areas\nCommercial Lending Operations\nDeposit & Treasury Operations\nClient Onboarding & KYC\nPayment Operations\nFraud & Financial Crimes Operations\nWealth / Private Banking Operations\nInvestment Banking Operations\nDigital Banking Operations\nAccount Maintenance & Servicing\nReconciliation & Settlements\nLoan Servicing & Documentation\nQualifications\nEducation\nBachelor’s degree in Business, Finance, Accounting, or related field preferred.\nEquivalent operational banking experience may substitute for degree requirements.\nExperience\nTypically, 6-9 years of banking or financial services operations experience.\nExperience managing complex operations processes and escalations.\nPrior experience supporting operational risk, controls, and process improvement initiatives preferred.\nRequired Skills\nStrong understanding of banking operations and servicing processes.\nOperational risk and controls knowledge.\nAnalytical and problem-solving capabilities.\nProcess improvement and continuous improvement mindset.\nStrong organizational and prioritization skills\nEffective communication and stakeholder management skills\nLeadership and mentoring capabilities.\nPreferred Technical Skills\nExperience with operational, workflow, and reporting platforms such as:Alloscape\nACBS\nServiceNow\nSalesforce\nNintex\nArcher\nVerafin\nMicrosoft Suite\nPowerBI\n\nThe duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.","description_format":"text","description_chars":4712,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Insurance coverage","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Business & SME Lending","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-28T17:10:22Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5 · green card filings: 5","filings_12m":5,"filings_prev_12m":11,"green_card_filings_12m":5,"median_offered_wage_usd":152500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":21,"reasons":["conf:11","velocity","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/texas-capital-bank-operations-program-associate","json_url":"https://alion.io/job/texas-capital-bank-operations-program-associate.json","meta":{"generated_at":"2026-11-01T16:36:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25579,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2271451},"rest":"https://alion.io/mcp/rest/get_company?id=2271451"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftexas-capital-bank-operations-program-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftexas-capital-bank-operations-program-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftexas-capital-bank-operations-program-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/texas-capital-bank-operations-program-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftexas-capital-bank-operations-program-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3409187}},{"tool":"search_jobs","arguments":{"company":"texascapitalbank.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3409187},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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