{"id":2550073,"url":"https://alion.io/job/texas-instruments-global-security-operations-center-gsoc-operator","title":"Global Security Operations Center (GSOC) Operator","company":{"id":36400,"name":"Texas Instruments","domain":"ti.com","url":"https://alion.io/company/texas-instruments","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":80,"open_postings":154,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":89000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2247},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T15:53:13Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T05:03:56Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Change the world. Love your job.\nTexas Instruments is seeking a Global Security Operations Center (GSOC) Operator to join our team and support the protection of our people, facilities, and operations. In this role, you will operate at the center of TI’s enterprise security environment, providing real-time monitoring, situational awareness, and incident coordination across multiple locations. The GSOC plays a critical role in safeguarding company assets while enabling safe and uninterrupted operations.\nAs a GSOC Operator, you will monitor integrated security platforms including video management systems, access control, and alarm monitoring technologies. You will assess events as they occur, determine credibility and severity, and coordinate timely responses with site security teams and internal stakeholders. Operators apply standardized response protocols, maintain detailed incident documentation, and support investigations through video review and event analysis.\nThis role contributes to TI’s evolving global security capability by supporting centralized command and coordination, strengthening response readiness, and improving enterprise-wide visibility of security events. The GSOC Operator helps transform information into actionable insight, enabling proactive security operations that protect our workforce and support TI’s mission to innovate and deliver technology that changes the world.\nKey Responsibilities\nMonitor and respond to alarms and events from access control, intrusion detection, video management, fire/life safety, and environmental systems across multiple regions and facility types.\nAssess alarm credibility, determine severity, and prioritize response based on enterprise risk and standardized response protocols.\nCoordinate dispatch of on-site or contract security resources and escalate to site leadership and regional stakeholders as appropriate.\nServe as a centralized communications and coordination center for security and safety-related incidents.\nCoordinate response to critical incidents including medical emergencies, fires, workplace violence threats, protests, suspicious packages, severe weather, and natural disasters.\nMaintain command-and-control functions during incidents, including situational awareness, leadership notifications, and timeline management.\nCoordinate with local emergency services (law enforcement, fire, EMS) and internal stakeholders across multiple jurisdictions.\nProvide centralized GSOC coverage for facilities across large geographic regions and diverse operational environments.\nManage incidents impacting multiple sites, regions, or business units simultaneously.\nMonitor live and recorded video to identify real-time threats and support post-incident analysis.\nCapture, preserve, and manage digital evidence in accordance with policy, legal, regulatory, and privacy standards.\nSupport internal investigations through video review, access control data, and detailed incident documentation.\nOperate and monitor integrated GSOC platforms, including video management systems (VMS), access control systems (ACS), alarm monitoring platforms, and incident/case management systems.\nUtilize AI-enabled analytics and automation workflows to triage, route, and escalate incidents efficiently.\nIdentify system outages, degradation, or performance issues and escalate to security engineering or IT teams.\nSupport onboarding, adoption, and operational use of new security technologies as part of GSOC maturity and continuous improvement.\nSupport situational awareness and threat assessment using drone and remote surveillance platforms, where applicable.\nReview drone-generated alerts, imagery, and data to support response and investigations in compliance with corporate and regulatory requirements.\nProduce accurate, timely, and detailed incident and event reports.\nEnsure proper incident categorization, severity assignment, and closure in accordance with standardized procedures.\nSupport GSOC metrics, trend analysis, and performance reporting to drive operational excellence.\nIdentify opportunities to improve workflows, automation, and operational effectiveness.\nMaintain strict confidentiality and compliance with privacy, legal, regulatory, and corporate standards.\nTexas Instruments will not sponsor job applicants for visas or work authorization for this position.\n Required Qualifications\nHigh school diploma or equivalent \n2 years of experience in one or more of the following:Security Operations Center (SOC/GSOC/SCC/SEC)\nPhysical security operations\nEmergency dispatch / communications\nMilitary, law enforcement, or first responder communications\nCorporate security operations\n\nPreferred Qualifications\nExperience with alarm monitoring, video surveillance, or access control systems\nStrong written and verbal communication skills\nAbility to make sound decisions in time-sensitive, high-stress environments\nProficiency in multi-system, technology-driven operational environments\nAssociate’s or Bachelor’s degree preferred\nExperience with enterprise security platforms (e.g., Genetec, Lenel, Everbridge, or similar)\nExperience with AI-enabled video analytics or automation tools\nExperience supporting enterprise or multi-region command centers\nExperience with drone or remote surveillance operations\nPrior GSOC, PSOC, EOC, or centralized command center experience\nDispatch, 911 communications, or emergency management experience\nSecurity or emergency management certifications (ASIS, FEMA ICS, CPP/PSP, etc.)\nPhysical & Work Environment\nAbility to sit for extended periods in a monitoring and operations center environment\nAbility to monitor multiple screens for prolonged periods\nAbility to work rotating shifts, nights, weekends, and holidays\nAbility to perform effectively during high-stress and critical 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