{"id":2226818,"url":"https://alion.io/job/texas-instruments-it-site-reliability-engineer-api-management-platforms","title":"IT Site Reliability Engineer — API Management Platforms","company":{"id":36400,"name":"Texas Instruments","domain":"ti.com","url":"https://alion.io/company/texas-instruments","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":99,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":82000,"max_usd":165000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":568},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Ansible","optional":false},{"name":"Bash","optional":false},{"name":"CI/CD","optional":false},{"name":"Configuration Management","optional":false},{"name":"Incident Management","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Python","optional":false},{"name":"Self-Healing","optional":false},{"name":"SRE","optional":false},{"name":"Terraform","optional":false},{"name":"ZooKeeper","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Chef","optional":true},{"name":"DNS","optional":true},{"name":"Docker","optional":true},{"name":"ElasticSearch","optional":true},{"name":"GCP","optional":true},{"name":"GitHub Actions","optional":true},{"name":"GitLab CI","optional":true},{"name":"Grafana","optional":true},{"name":"ITIL","optional":true},{"name":"Jenkins","optional":true},{"name":"JFrog Artifactory","optional":true},{"name":"Kibana","optional":true},{"name":"Kubernetes","optional":true},{"name":"Linux","optional":true},{"name":"Logstash","optional":true},{"name":"PowerShell","optional":true},{"name":"Prometheus","optional":true},{"name":"Puppet","optional":true},{"name":"Rest API","optional":true},{"name":"Sonatype Nexus IQ","optional":true},{"name":"Splunk","optional":true},{"name":"TCP/IP","optional":true},{"name":"Unix","optional":true}],"status":"live","first_seen_at":"2026-08-13T03:09:27Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-10-12T08:08:11Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":60},"description":"About the Role\nThe Enterprise Platforms team within our Data & Agentic Platform Solutions organization is responsible for deploying, operating, and continuously improving the platforms that power TI's digital integration, automation and DevOps capabilities. As an IT Site Reliability Engineer within the Enterprise Platforms team, you will serve as the primary technical platform owner for TI's Apigee Edge private cloud environment - the backbone of TI's API management and integration strategy - while also providing platform SRE support across a broader portfolio of automation and DevOps tooling used throughout the enterprise.\nThis role sits at the intersection of infrastructure administration, DevOps engineering, and platform reliability. You will be expected to bring deep technical expertise in API management operations while also developing familiarity with adjacent platforms such as CI/CD pipelines, artifact repositories, source control systems, automation orchestration tools, and integration middleware. You will work closely with application development teams, security, network, and infrastructure teams to ensure all supported platforms are stable, performant, secure, and scalable.\nKey Responsibilities\nApigee Platform Ownership (Primary Focus)\nPrimary Technical Owner: Serve as the go-to subject matter expert (SME) for TI's Apigee Edge private cloud platform, owning the full platform lifecycle from installation and configuration through ongoing operations, upgrades, and eventual roadmap evolution.\nPlatform Administration: Install, configure, upgrade, patch, and maintain Apigee Edge private cloud components (Management Server, Router, Message Processor, Cassandra, ZooKeeper, Qpid, Postgres) across dev/test and production environments.\nMonitoring & Intervention: Own and improve system monitoring solution to ensure early detection of issues and implementation of self-healing solutions where appropriate.\nIncident Management: Serve as the primary escalation point for all Apigee-related incidents; lead root-cause analysis (RCA) and drive post-incident reviews (PIRs) to prevent recurrence.\nAPI Proxy Lifecycle Support: Partner with development teams on API proxy deployment pipelines, policy troubleshooting, and runtime performance optimization within the Apigee environment.\nSecurity & Compliance: Apply and enforce security hardening standards on the Apigee platform; manage TLS/SSL certificates, OAuth configurations, and role-based access controls (RBAC); ensure alignment with TI IT security policies and audit requirements.\nCapacity Planning & Performance Tuning: Monitor platform resource utilization (CPU, memory, disk, JVM heap); conduct capacity planning and performance tuning across all Apigee Edge components and underlying infrastructure.\nBackup & Disaster Recovery: Own and maintain backup, restore, and disaster recovery procedures for all Apigee Edge components and associated data stores (Cassandra, PostgreSQL, ZooKeeper).\nVendor Engagement: Manage the technical relationship with Google/Apigee support for escalated issues, product defects, version roadmaps, and advisory services.\nPlatform Roadmap Input: Provide technical guidance and recommendations on Apigee platform strategy, including future-state considerations such as migration paths to Apigee Hybrid hosted solution.\nBroader Automation & DevOps Platform SRE Support (Secondary Focus)\nMulti-Platform SRE: Provide site reliability engineering support for other automation and DevOps platforms within the ITS DevOps Platforms portfolio - which may include CI/CD tools, artifact management, source control, integration middleware, and automation orchestration platforms.\nOperational Consistency: Apply consistent SRE principles across all supported platforms - defining SLOs/SLIs, building observability dashboards, maintaining runbooks, and driving reliability improvements.\nCross-Platform Incident Support: Respond to and triage incidents across the broader platform portfolio; coordinate with platform-specific SMEs and infrastructure teams to restore services rapidly.\nAutomation & Tooling Development: Develop and maintain automation scripts and Infrastructure-as-Code (IaC) tooling (Python, Bash, Ansible, Terraform, or similar) to streamline operations, deployments, and configuration management across all supported platforms.\nDocumentation & Knowledge Management: Create and maintain thorough technical documentation including architecture diagrams, operational runbooks, change records, and knowledge base articles for all platforms under support.\nCross-Team Collaboration: Partner with networking, server infrastructure, application development, and security teams to support integrations, troubleshoot complex issues, and deliver platform enhancements across the automation portfolio.\n Minimum Requirements:\nBachelor's degree in Computer Science, Information Technology, Information Systems, or a related field (or equivalent practical experience)\n3+ years of hands-on experience with API management on Apigee or similar API Management platform\nPreferred Qualifications:\nStrong proficiency with Linux/Unix system administration (RHEL, Rocky, or similar)\nProficiency in at least one scripting/automation language: Python, Bash, or PowerShell\nFamiliarity with REST API concepts, API lifecycle management, and API security patterns (OAuth 2.0, API keys, JWT)\nExperience with monitoring and observability tools, including one or more of the following: Elastic (ELK Stack - Elasticsearch, Logstash, Kibana), Splunk, Prometheus, Grafana, or equivalent\nUnderstanding of networking concepts: TCP/IP, DNS, load balancing, TLS/SSL, firewalls, and proxies\nDemonstrated experience supporting or administering at least one other DevOps or automation platform beyond Apigee (CI/CD, artifact management, source control, or similar)\nAbility to provide on-call support for critical platform incidents outside normal work schedule\nApigee Certified API Engineer or equivalent certification\nExperience with Apigee Edge components: Management Server, Router, Message Processor, Cassandra, ZooKeeper, Qpid, and PostgreSQL\nExperience with infrastructure-as-code tools: Terraform, Ansible, Chef, or Puppet\nFamiliarity with CI/CD pipeline tools: Jenkins, GitLab CI, GitHub Actions, or similar\nExperience managing artifact repositories such as JFrog Artifactory or Sonatype Nexus\nExperience with containerization and orchestration: Docker, Kubernetes\nKnowledge of cloud platforms (AWS, GCP, or Azure) and hybrid cloud architectures\nExposure to API mediation patterns, microservices architecture, and event-driven integration\nExperience working in ITIL-based environments (Change Management, Incident Management, Problem Management)\nPrior experience in a semiconductor, manufacturing, or large enterprise IT environment","description_format":"text","description_chars":6813,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-10T16:41:48Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.342,"p_room":0.28,"age_days":60,"expected_fill_days":24,"reasons":["conf:3","stale_co","win:tail","crowd:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/texas-instruments-it-site-reliability-engineer-api-management-platforms","json_url":"https://alion.io/job/texas-instruments-it-site-reliability-engineer-api-management-platforms.json","meta":{"generated_at":"2026-10-12T12:19:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19148,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":36400},"rest":"https://alion.io/mcp/rest/get_company?id=36400"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftexas-instruments-it-site-reliability-engineer-api-management-platforms"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftexas-instruments-it-site-reliability-engineer-api-management-platforms"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftexas-instruments-it-site-reliability-engineer-api-management-platforms"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/texas-instruments-it-site-reliability-engineer-api-management-platforms\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftexas-instruments-it-site-reliability-engineer-api-management-platforms"}]}