{"id":2513565,"url":"https://alion.io/job/texas-rangers-it-technician","title":"IT Technician","company":{"id":3862146,"name":"Texas Rangers","domain":"texasrangers.ai","url":"https://alion.io/company/texas-rangers","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Arlington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":124000,"period":"year","method":"role_country_seniority_unknown","sample_n":2068},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Okta","optional":false},{"name":"VPN","optional":false},{"name":"DHCP","optional":true},{"name":"DNS","optional":true},{"name":"Google Workspace","optional":true},{"name":"TCP/IP","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-22T17:51:09Z","board_verified":false,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nWe're committed to bringing passion and customer focus to the business.\nJOB SUMMARY: The Rangers are seeking a versatile and customer-focused IT Technician to join our team! This role is responsible for ensuring the reliable operation of desktops, laptops, tablet devices, and related technology. The IT Technician provides hands-on-related troubleshooting, device setup, and day to day technical support while delivering excellent customer service and maintaining established IT standards and procedures.\nESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:\nDiagnose and resolve hardware, software, and connectivity issues for users in a timely manner.\n\nInstall, configure, upgrade, and maintain computer hardware and standard business software.\n\nAssist with user account administration, including Active Directory and Okta, password resets, and access requests.\n\nDiagnose and troubleshoot basic network issues, including LAN, Wi Fi, and VPN connectivity.\n\nCreate, update, and close support tickets accurately and promptly within the IT ticketing system.\n\nMaintain clear and accurate documentation of issues, resolutions, and asset inventory.\n\nSupport peripherals and specialized equipment such as printers, docking stations, ticket and suite scanners, and conference room technology.\n\nFollow IT policies, security standards, and best practices to protect systems and company data.\n\nOther duties as assigned.\n\nPREFERRED QUALIFICATIONS:\n3 years in a technical support role, or an equivalent combination of experience, education, or certifications preferred.\n\nSolid understanding of computer systems, mobile devices, peripherals, and basic networking concepts.\n\nStrong problem-solving skills and the ability to work effectively under pressure.\n\nAbility to manage multiple tasks, prioritize issues, and work independently or as part of a team.\n\nStrong working knowledge of Windows and macOS operating systems and basic networking principles (TCP/IP, DNS, DHCP).\n\nExperience supporting cloud platforms such as Microsoft 365 or Google Workspace.\n\nProven ability to analyze problems, identify root causes, and implement effective solutions.\n\nClear verbal and written communication skills, with the ability to explain technical concepts to non-technical users.\n\nProfessional demeanor with a strong focus on user satisfaction.\n\nIndustry certifications (CompTIA A+, Network+, or similar) are a plus.\n\nMust be able to lift, carry, and transport moderately heavy equipment (up to 50 pounds), including computers, monitors, printers, and other IT peripherals.\n\nAbility to bend, kneel, crouch, or climb ladders to access cables, wiring, or equipment in tight spaces or elevated locations.\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.\nIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!","description_format":"text","description_chars":3136,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sports Organizations","Venues"],"lifecycle":[{"event":"open","at":"2026-10-14T09:26:15Z"}],"visa":[],"liveness":{"score":67,"band":"ok","label":"Likely open","p_open":0.9,"p_active":0.825,"p_room":0.9,"age_days":12,"expected_fill_days":26,"reasons":["conf:59","win:mid"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/texas-rangers-it-technician","json_url":"https://alion.io/job/texas-rangers-it-technician.json","meta":{"generated_at":"2026-10-25T06:37:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9193,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3862146},"rest":"https://alion.io/mcp/rest/get_company?id=3862146"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftexas-rangers-it-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftexas-rangers-it-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftexas-rangers-it-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/texas-rangers-it-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftexas-rangers-it-technician"}]}