{"id":1071827,"url":"https://alion.io/job/textnow-senior-software-developer-ai-2","title":"Senior Software Developer, AI","company":{"id":686311,"name":"TextNow","domain":"textnow.com","url":"https://alion.io/company/textnow-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":58,"open_postings":26,"ghost_share":0.692,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":136300,"max":273900,"currency":"USD","period":"year","gross":null,"usd_annual":273900},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"Go","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"Ruby","optional":false},{"name":"TypeScript","optional":false},{"name":"Anthropic","optional":true},{"name":"OpenAI","optional":true}],"status":"live","first_seen_at":"2026-06-04T21:42:01Z","employer_posted_date":"2026-09-19","last_verified_at":"2026-11-07T12:03:04Z","board_verified":true,"closed_at":null,"days_open":155,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":155},"description":"We believe that communication belongs to everyone. Our mission is to democratize phone service and remove barriers that prevent people from staying connected. \nAs TextNow continues to evolve, Artificial Intelligence is becoming a foundational capability across our products, operations, and employee experience. Our AI Labs team is responsible for identifying, validating, and scaling AI-powered solutions that create measurable impact for customers and employees. \nWe're looking for a Senior Software Developer who can help transform AI opportunities into production-ready systems, partner with stakeholders across the business, and accelerate TextNow's adoption of AI technologies. \nWhat You'll Do \nBuild AI-Powered Solutions \nDesign, develop, and deploy AI-enabled applications, services, and automations \nBuild internal tools and intelligent workflows using LLMs, AI agents, and orchestration frameworks \nEvaluate emerging AI technologies and rapidly prototype new concepts \nTransform proofs-of-concept into scalable production systems \nLead Technical Delivery \nDrive architecture and implementation decisions for AI initiatives \nDefine patterns and standards for AI application development \nBalance experimentation speed with security, governance, and operational excellence \nEnsure solutions are reliable, observable, maintainable, and cost-effective \nEnable the Organization \nPartner with business stakeholders to identify high-value AI opportunities \nTranslate business problems into technical solutions \nConsult with teams across Product, Engineering, Customer Care, Trust & Safety, Marketing, Finance, and Operations \nHelp teams adopt AI capabilities and best practices \nBuild Internal AI Capabilities \nDevelop reusable AI services, frameworks, and components \nCreate integrations with enterprise platforms and business systems \nDesign automation workflows that reduce manual effort and increase operational efficiency \nContribute to AI governance, evaluation frameworks, and responsible AI practices \nMentor and Influence \nCoach engineers and technical stakeholders on AI development approaches \nShare knowledge, best practices, and lessons learned \nDrive technical discussions and influence the direction of TextNow's AI strategy \nWhat You Bring \nTechnical Experience \n5+ years of software development experience \nExperience designing and delivering production-grade software systems \nStrong programming skills in one or more modern languages (Go, Python, TypeScript, Ruby, or similar) \nExperience with cloud platforms and modern deployment practices \nAI & Automation Experience \nHands-on experience building applications with Large Language Models \nExperience training custom models \nUnderstanding of prompt engineering, evaluation methodologies, and AI system design \nExperience with workflow automation and orchestration platforms \nFamiliarity with retrieval systems, vector databases, knowledge management, or agent frameworks \nDelivery & Collaboration \nComfortable operating in ambiguous environments with evolving requirements \nStrong communication skills with technical and non-technical audiences \nDemonstrated ability to lead projects from concept through deployment \nAbility to identify opportunities independently and drive execution \nMindset \nCurious and pragmatic \nStrong ownership mentality \nBias toward experimentation and learning \nAble to balance speed with long-term sustainability \nExcited by solving business problems using technology \nNice to Have \nExperience building enterprise AI solutions \nExperience with OpenAI, Anthropic, Google, or open-source model ecosystems \nExperience with observability and AI performance monitoring \nExperience implementing AI governance, evaluation, or security frameworks \nTelecommunications industry experience \nExperience building internal developer productivity tools \nBase Salary Range\nThe expected base salary range for this role is: $136,300 - $273,900 a year\nUnited States (All other areas not listed above): USD $123,900 - $249,000 \nUnited States (NYC, CT, NJ, Seattle, LA, San Diego): USD $136,300 - $273,900 \nUnited States (San Francisco / Bay Area): USD $148,700 - $298,800 \n Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. \nOur goal is to offer a competitive package that reflects the impact and expertise you bring to the team. \nThis posting is for a current, active vacancy.\nMore about TextNow \nOur culture \nWe’re proud of the culture that we’ve built at TextNow, but one of the most common questions we hear is ‘how do you continue to sustain it as the world and the company continues to change?’ The reality is that we’re only able to keep up because each and every TextNovian contributes to our culture through being involved, by living our values, sharing feedback, embracing change and more! \n Our values \nCustomer Obsessed \nWe strive to have a deep understanding of our customers. \nDo Right By Our People \nWe treat each other with fairness, respect, and integrity. \nAccept the Challenge \nWe adopt a \"Yes, We Can\" mindset to achieve ambitious goals. \nAct Like an Owner \nWe treat this company like it's our own... because it is! \nGive a Damn \nWe are deeply committed and passionate about our work and achieving results. \n Our benefits and more \nThis is a brief overview of the benefits that TextNow offers its employees. More complete details can be found in TextNow’s Benefit Guide and legal plan documents, which are available to employees on or shortly after their start date with TextNow. The benefits listed herein are for illustrative purposes only and may change from time-to-time in TextNow’s sole discretion. \nFree phone service \nStrong work life blend \nEmployee stock options \nUnlimited vacation \n12 paid holidays per year \nCompetitive pay \nHealth, dental, and vision benefits \nShort-term & long-term disability \n$750 annual wellness benefit or healthcare spending account \n401(K) matching \nParental leave for eligible employees \nLearning & Development opportunities\nWe travel a few times a year for various team events, company-wide off-sites, and more \nMore information about our total rewards package will be available during the hiring process. \nDogfooding & Customer Obsession \nAt TextNow, every employee gets to actively use our app for calling and texting. Dogfooding helps us experience what customers do, to spot issues early, and drive better design, developer, and user experiences. \nDiversity and Inclusion \nOur aim is to make every person who joins TextNow feel like they belong, that they’re valued, and that they’re able to be their authentic selves at work. \nWe’re all accountable for creating an inclusive culture and a sense of belonging for one another. By doing this together, we’ll make TextNow better for everyone. \nEqual opportunity \nWe are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic. \nApplicants who require reasonable accommodation during the hiring process may contact our Talent Team. \nAI usage: We use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact our Talent Team.\nTextNow Candidate Policy \nBy submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the TextNow Candidate Policy","description_format":"text","description_chars":7879,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Stock options"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Messaging Apps"],"lifecycle":[{"event":"open","at":"2026-09-20T02:20:02Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":5,"green_card_filings_12m":1,"median_offered_wage_usd":182500,"route":null,"cap_exempt":false,"checked_at":"2026-11-07T07:57:00+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":1}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.287,"p_room":0.28,"age_days":155,"expected_fill_days":36,"reasons":["conf:1","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-11-07T05:47:08Z"},"pay":{"stated_usd_annual":273900,"is_top_pay":true},"html_url":"https://alion.io/job/textnow-senior-software-developer-ai-2","json_url":"https://alion.io/job/textnow-senior-software-developer-ai-2.json","meta":{"generated_at":"2026-11-07T16:03:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22353,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686311},"rest":"https://alion.io/mcp/rest/get_company?id=686311"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftextnow-senior-software-developer-ai-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftextnow-senior-software-developer-ai-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftextnow-senior-software-developer-ai-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/textnow-senior-software-developer-ai-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftextnow-senior-software-developer-ai-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1071827}},{"tool":"search_jobs","arguments":{"company":"textnow.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1071827},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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