{"id":3065289,"url":"https://alion.io/job/textron-technical-service-manager-5th-shift-large-cabin-orlando-fl","title":"Technical Service Manager (5th Shift) Large Cabin - Orlando, FL","company":{"id":1813325,"name":"Textron","domain":"textron.com","url":"https://alion.io/company/textron-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Orlando, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":85000,"max_usd":160000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4830},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T07:39:18Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-30T02:17:50Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"What you will be doing as a Technical Service Manager:\nIn this role, you can expect to be the main point of contact for all aircraftmaintenance, ensuring smooth hangar operations and supporting the maintenance manager. You’llwork in a team environment providingcrucial updates to the Customer Service Manager to help maintainpositive relationships with customers. As a supervisor, you’lllead a team of technicians within the service center.\nYour responsibilities may include (but are not limited to):\nLean Manufacturing: Implement lean processesaiming toreducewaste and improveproductivity(focusing on the5Smethod)and coordinating Area Team Development events\nQuality Assurance: Ensure work meets established policies, procedures, and quality standardsto help maintaincustomer safety and satisfaction\nSafety & Efficiency: Oversee safety protocols, quality control, schedule adherence, and overall efficiency at the Service Center, ensuring a safe and productive environment\nPerformance Monitoring: Track and analyze shop performance metrics (LUE, Billing Efficiency, Productivity, schedule adherence) with the Maintenance Manager to identifytrends and implement corrective actions\nTeam Supervision: Assign and realign team tasks, provide coaching, conduct evaluations, manage disciplinary actions, and collaborate with team members regardingworking conditions and ergonomic opportunities\nCustomer Follow-Up: Resolve post-delivery issues, address Maintenance Visit Performance Evaluation concerns, and ensure all open issues involving parts or return maintenance are resolved promptly\nWhat you need to be successful:\nBachelor’s degree preferred or in lieu of degree a minimum of 5 years aircraftmaintenance experience and/or relative supervisory experience required\nA&P License is required\nA Repairman Certificate/EASA License is helpful\nExperience in maintenance is helpful\nAbility to obtain and maintainan airport security badge through the local airport if applicable is required\nWhy join us?\nYour success is our success. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to help you and your family members - now and in the future, beginning day one.\n401K company match + additionalannual contribution equal to 4% of eligible compensation\nEducation assistancefor undergraduate, graduate, and certificate programs, compensated at the start of the semester\nFlight training bonus program for earning pilot certifications\nFertility and adoption assistance, along with discounted childcare and planning\nFree financial consultations and guidance\n Explore more benefits here\nAt Textron Aviation, base pay is only one of the parts of our Total Rewards package and is determinedwithin a range. This providesyouthe opportunities to grow and develop within your role, and depends on your experience, qualifications, and location.\nWhat you will be doing as a Technical Service Manager:\nIn this role, you can expect to be the main point of contact for all aircraftmaintenance, ensuring smooth hangar operations and supporting the maintenance manager. You’llwork in a team environment providingcrucial updates to the Customer Service Manager to help maintainpositive relationships with customers. As a supervisor, you’lllead a team of technicians within the service center.\nYour responsibilities may include (but are not limited to):\nLean Manufacturing: Implement lean processesaiming toreducewaste and improveproductivity(focusing on the5Smethod)and coordinating Area Team Development events\nQuality Assurance: Ensure work meets established policies, procedures, and quality standardsto help maintaincustomer safety and satisfaction\nSafety & Efficiency: Oversee safety protocols, quality control, schedule adherence, and overall efficiency at the Service Center, ensuring a safe and productive environment\nPerformance Monitoring: Track and analyze shop performance metrics (LUE, Billing Efficiency, Productivity, schedule adherence) with the Maintenance Manager to identifytrends and implement corrective actions\nTeam Supervision: Assign and realign team tasks, provide coaching, conduct evaluations, manage disciplinary actions, and collaborate with team members regardingworking conditions and ergonomic opportunities\nCustomer Follow-Up: Resolve post-delivery issues, address Maintenance Visit Performance Evaluation concerns, and ensure all open issues involving parts or return maintenance are resolved promptly\nWhat you need to be successful:\nBachelor’s degree preferred or in lieu of degree a minimum of 5 years aircraftmaintenance experience and/or relative supervisory experience required\nA&P License is required\nA Repairman Certificate/EASA License is helpful\nExperience in maintenance is helpful\nAbility to obtain and maintainan airport security badge through the local airport if applicable is required\nWhy join us?\nYour success is our success. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to help you and your family members - now and in the future, beginning day one.\n401K company match + additionalannual contribution equal to 4% of eligible compensation\nEducation assistancefor undergraduate, graduate, and certificate programs, compensated at the start of the semester\nFlight training bonus program for earning pilot certifications\nFertility and adoption assistance, along with discounted childcare and planning\nFree financial consultations and guidance\n Explore more benefits here\nAt Textron Aviation, base pay is only one of the parts of our Total Rewards package and is determinedwithin a range. This providesyouthe opportunities to grow and develop within your role, and depends on your experience, qualifications, and location.\nOur workforce is made up of individuals throughout the world with a wide range of backgrounds, interests, and passions. Our diverse perspectives lead us to be a world-class workforce, helping us develop legendary products. Because we recognize that our differences make us stronger, and studies have shown that some may be less likely to apply unless they match the job description exactly, we welcome you to apply to this role if it meets your career goals. You could be our next great fit!\nOur workforce is made up of individuals throughout the world with a wide range of backgrounds, interests, and passions. Our diverse perspectives lead us to be a world-class workforce, helping us develop legendary products. Because we recognize that our differences make us stronger, and studies have shown that some may be less likely to apply unless they match the job description exactly, we welcome you to apply to this role if it meets your career goals. You could be our next great fit!","description_format":"text","description_chars":6733,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Education assistance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services"],"lifecycle":[{"event":"open","at":"2026-10-22T07:39:18Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.754,"p_room":0.55,"age_days":7,"expected_fill_days":6,"reasons":["conf:3","velocity","win:tail","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/textron-technical-service-manager-5th-shift-large-cabin-orlando-fl","json_url":"https://alion.io/job/textron-technical-service-manager-5th-shift-large-cabin-orlando-fl.json","meta":{"generated_at":"2026-10-30T14:01:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1336,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1813325},"rest":"https://alion.io/mcp/rest/get_company?id=1813325"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftextron-technical-service-manager-5th-shift-large-cabin-orlando-fl"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftextron-technical-service-manager-5th-shift-large-cabin-orlando-fl"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftextron-technical-service-manager-5th-shift-large-cabin-orlando-fl"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/textron-technical-service-manager-5th-shift-large-cabin-orlando-fl\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftextron-technical-service-manager-5th-shift-large-cabin-orlando-fl"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3065289}},{"tool":"search_jobs","arguments":{"company":"textron.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3065289},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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