{"id":2697024,"url":"https://alion.io/job/tfe-hotels-receptionist","title":"Receptionist","company":{"id":1851560,"name":"TFE Hotels","domain":"tfehotels.com","url":"https://alion.io/company/tfehotels","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brisbane, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":81000,"period":"year","method":"role_country_seniority_unknown","sample_n":128},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T13:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T13:20:37Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Be the First Smile Our Guests Remember\nAt TFE Hotels, we know that exceptional stays start with exceptional people. As the welcoming face of Adina Apartment Hotel Chermside, you'll create memorable first impressions, build genuine guest connections and help deliver the warm, professional service our guests return for time and time again. Based on the Reception role profile within the recruitment asset suite, this role focuses on creating outstanding guest experiences from arrival to departure while supporting smooth Front Office operations. \nAbout the Role\nAs a Receptionist, you'll be at the heart of the hotel experience. Every day is different, from welcoming guests and managing reservations to resolving enquiries and ensuring every interaction leaves a positive impression.\nYou'll work as part of a supportive Front Office team where hospitality, teamwork and attention to detail are valued and celebrated. Based on the Reception role profile, this position centres on creating lasting memories through genuine hospitality, thoughtful service and strong guest relationships. \nKey Responsibilities\nWelcome guests with a friendly and professional approach\nManage guest arrivals, departures and reservations\nRespond to guest enquiries and resolve issues confidently\nBuild positive relationships with guests and colleagues\nSupport day-to-day Front Office operations\nMaintain accurate guest records and hotel systems\nIdentify opportunities to enhance the guest experience\nUphold hotel standards and service excellence\nThese responsibilities align with the Reception role profile outlined in the recruitment asset suite. \nWhat You'll Bring\nEssential\nPrevious customer service or hospitality experience\nStrong communication and interpersonal skills\nAbility to manage competing priorities in a fast-paced environment\nExcellent attention to detail\nProfessional judgement when resolving guest concerns\nFlexible approach to working a rotating roster\nPassion for delivering memorable guest experiences\nThese skills and experience requirements are drawn from the Reception role profile. \nWhy Join Us?\nAt TFE Hotels, you'll be part of a team that values authenticity, collaboration and exceptional guest experiences. You'll have opportunities to develop your hospitality career while working in a supportive and inclusive environment where every team member contributes to our success.\nApply Now\nIf you love creating great guest experiences, enjoy connecting with people and want to be part of a passionate Front Office team, we'd love to hear from you.\nShare your passion and start your next hospitality adventure with Adina Apartment Hotel Chermside today.","description_format":"text","description_chars":2656,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-16T10:24:25Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":25,"reasons":["conf:2","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/tfe-hotels-receptionist","json_url":"https://alion.io/job/tfe-hotels-receptionist.json","meta":{"generated_at":"2026-10-17T14:10:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19093,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1851560},"rest":"https://alion.io/mcp/rest/get_company?id=1851560"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftfe-hotels-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftfe-hotels-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftfe-hotels-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tfe-hotels-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftfe-hotels-receptionist"}]}