{"id":4114524,"url":"https://alion.io/job/tfe-hotels-reservations-coordinator-2","title":"Reservations Coordinator","company":{"id":1851560,"name":"TFE Hotels","domain":"tfehotels.com","url":"https://alion.io/company/tfehotels","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-11T13:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T00:00:07Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Reservations Coordinator - Rendezvous Hotel Melbourne \nAbout TFE Hotels\nAt TFE Hotels, we're proud to be one of Australia's leading global hospitality groups. With 80+ hotels, 12+ brands and operations across 11+ countries, we combine local spirit with international opportunity. We're passionate about people and the experiences we create together, where individuality is celebrated and collaboration comes naturally. Here, you'll be supported to grow, learn and make a real impact with the tools, development and benefits to help you thrive.\nThe Property\nRendezvous Hotel Melbourne features 340 rooms and suites in a beautifully restored heritage building on Flinders Street, opposite Flinders Street Station. The hotel is home to Mr Tompkins restaurant and bar and offers extensive conference and event facilities catering for corporate meetings, weddings and large-scale events. Its prime CBD location provides easy access to Melbourne's key business, dining and entertainment precincts.\nAbout the Role\nWe are currently recruiting a customer-focused and commercially minded professional to join our Reservations & Sales team as a Reservations Coordinator at Rendezvous Hotel Melbourne.\nYou'll coordinate sales and reservations activities that support commercial success while creating seamless customer experiences. Working across multiple stakeholders, you'll bring organisation, communication and attention to detail to every interaction.\nYour contribution will help strengthen relationships, support business performance and ensure every opportunity is managed with care.\nKey Responsibilities\nCoordinate customer enquiries, bookings and business activities to support commercial objectives.\nPrepare proposals, contracts, reports and supporting documentation with accuracy and attention to detail.\nBuild positive relationships with guests, clients and internal stakeholders through professional communication.\nMaintain accurate records, databases and business information to support operational efficiency.\nCollaborate with hotel departments to ensure customer requirements are delivered seamlessly.\nIdentify opportunities to improve processes and contribute to continuous improvement initiatives.\nCoordinate group bookings, reservation requests and accommodation allocations to maximise occupancy and guest satisfaction.\nMonitor reservation activity and support revenue optimisation through accurate booking management.\nSkills & Experience\nPassion for delivering exceptional guest and client experiences.\nExcellent interpersonal, communication and relationship-building skills.\nStrong organisational skills with the ability to manage multiple priorities.\nHigh attention to detail and administrative accuracy.\nAbility to work collaboratively across departments to achieve business outcomes.\nStrong problem-solving skills with a proactive, customer-focused approach.\nProficiency in Microsoft Office Suite and confidence using business systems.\nDemonstrated experience coordinating customer enquiries, bookings or commercial activities.\nStrong stakeholder management skills with the ability to build positive client relationships.\nExperience preparing proposals, contracts, reports or business documentation.\nAbility to manage competing priorities while maintaining exceptional accuracy and responsiveness.\nExperience coordinating group bookings, accommodation allocations or reservation operations.\nUnderstanding of occupancy management, inventory control and reservation processes.\nAbility to identify opportunities to maximise occupancy and enhance the guest booking experience.\nQualifications, Certifications & Licenses\nQualification in Hospitality, Tourism, Business or a related discipline is advantageous.\nCertificate IV or Diploma in Business, Sales, Hospitality or Tourism (preferred).\nRevenue Management or Reservations training is advantageous.\nThe Benefits\nAt TFE Hotels, we believe work should feel good for our guests and for our people. This is a place where you can be yourself, feel supported and build a career that grows as you do.\nCareer Growth & Accredited Learning: We are the first employer in ANZ to offer accredited learning pathways, our Learn, Earn & Grow approach can support further education and university opportunities while you work.\nHotel & Dining Discounts: Enjoy exclusive accommodation and dining discounts across our hotels and brands.\nGlobal Opportunities: With 80+ hotels, 12+ brands and operations across 11+ countries, access exciting career opportunities, travel experiences and opportunities across our global network.\nEveryday Savings: Unlock discounts on groceries, shopping, entertainment, travel and everyday essentials to help your money go further.\nWellbeing Support: Access wellbeing resources, Employee Assistance Program (EAP) services and support designed to help you thrive at work and beyond.\nFlexibility & Leave: Take the time you need to recharge, celebrate life's important moments and focus on what matters most, with Birthday Leave, Parental Leave, Purchased Leave and Life Leave, designed to support you at every stage of life.\nStrong Culture: Be heard in a flat, collaborative culture where individuality is celebrated, ideas are welcomed and people achieve more together.\nApply\nA place to belong, to grow and to go further, your way. Apply now and discover where a career with TFE Hotels could take you.","description_format":"text","description_chars":5371,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-12T00:00:07Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":39,"reasons":["conf:1","win:early"],"computed_at":"2026-11-12T01:05:13Z"},"pay":null,"html_url":"https://alion.io/job/tfe-hotels-reservations-coordinator-2","json_url":"https://alion.io/job/tfe-hotels-reservations-coordinator-2.json","meta":{"generated_at":"2026-11-12T01:05:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2543,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1851560},"rest":"https://alion.io/mcp/rest/get_company?id=1851560"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftfe-hotels-reservations-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftfe-hotels-reservations-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftfe-hotels-reservations-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tfe-hotels-reservations-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftfe-hotels-reservations-coordinator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4114524}},{"tool":"search_jobs","arguments":{"company":"tfehotels.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4114524},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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