{"id":2257037,"url":"https://alion.io/job/tfehotels-duty-manager","title":"Duty Manager","company":{"id":1851560,"name":"TFE Hotels","domain":"tfehotels.com","url":"https://alion.io/company/tfehotels","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":56000,"period":"year","method":"role_country_seniority_unknown","sample_n":30},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T13:00:00Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-13T14:50:02Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Lead exceptional guest experiences in one of Melbourne's most unique hotel destinations\nSet within the iconic Pentridge precinct, Adina Hotel Pentridge Melbourne blends rich heritage with contemporary hospitality. Located in Melbourne's north, the hotel offers a distinctive guest experience within one of Australia's most historically significant sites, featuring thoughtfully designed accommodation, modern facilities and easy access to dining, entertainment and retail offerings. \nWe are seeking an experienced and motivated Duty Manager to join our leadership team. This is a hands-on role for a hospitality professional who thrives on creating memorable guest experiences, leading teams and ensuring smooth day-to-day hotel operations.\nAbout the Role\nAs Duty Manager, you'll be a key leader within the hotel, providing operational support across all departments while ensuring guests receive exceptional service throughout their stay. You'll lead by example, inspire your team and act as a key escalation point for guest and operational matters.\nKey Responsibilities\nOversee daily hotel operations and maintain exceptional guest service standards\nLead, coach and support front office and operational team members\nManage guest enquiries, feedback and service recovery situations professionally\nEnsure efficient hotel operations during shifts, including evenings and weekends\nMonitor hotel presentation, safety and compliance standards\nSupport occupancy management, arrivals, departures and revenue opportunities\nCoordinate effectively with housekeeping, food & beverage and maintenance teams\nAssist with training, onboarding and development of team members\nFoster a positive and collaborative team culture\nAbout You\nYou'll bring:\nPrevious experience in a Duty Manager, Front Office Supervisor or similar hotel leadership role\nStrong leadership and team development skills\nExceptional guest service and communication abilities\nA proactive approach to problem-solving and decision-making\nExcellent organisational and time management skills\nAvailability to work a flexible roster, including weekends and public holidays\nA passion for hospitality and delivering memorable guest experiences\nDesirable\nExperience with hotel property management systems\nFirst Aid qualification\nPrevious experience within a hotel environment\nWhy Join Us?\nWork within one of Melbourne's most distinctive and historically significant hotel destinations\nBe part of a supportive team focused on delivering exceptional guest experiences\nDevelop your leadership capabilities within a growing hospitality environment\nOpportunity to make a genuine impact on hotel operations and team success\nConvenient location with access to dining, retail and entertainment precincts\nApply Now\nIf you're a passionate hospitality leader looking for your next challenge, we'd love to hear from you. Join Adina Hotel Pentridge Melbourne and help create memorable experiences for every guest, every day.","description_format":"text","description_chars":2956,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-11T04:10:31Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.854,"p_room":1,"age_days":5,"expected_fill_days":25,"reasons":["conf:1","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/tfehotels-duty-manager","json_url":"https://alion.io/job/tfehotels-duty-manager.json","meta":{"generated_at":"2026-10-13T17:20:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26465,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1851560},"rest":"https://alion.io/mcp/rest/get_company?id=1851560"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftfehotels-duty-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftfehotels-duty-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftfehotels-duty-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tfehotels-duty-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftfehotels-duty-manager"}]}