{"id":1264612,"url":"https://alion.io/job/tghseniorcenter-referral-coordinator-2","title":"Referral Coordinator","company":{"id":686980,"name":"Tghseniorcenter","domain":"tghseniorcenter.com","url":"https://alion.io/company/tghseniorcenter","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brandon, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T15:46:20Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-18T15:56:59Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"About the Role\nAs a Referral Coordinator, you keep patients moving through their care journey. You own the referral process end-to-end-making sure every referral is accurate, authorized, scheduled, and communicated clearly. You’re the connector between patients, providers, and specialists, ensuring seniors get the care they need without delays or confusion.\nThis is detail-driven, people-first work where your organization, communication, and follow-through directly shape patient outcomes. You’ll report to the Center Manager and support the clinical team, with opportunities to take on more responsibility as we grow.\nLocation: Brandon clinic (some local travel may be required to help cover other centers).\nOffice Hours: Monday-Friday, 8am-5pm\nWhat You’ll Do\nOwn the referral, start to finish\nSubmit referrals and authorizations with complete, accurate information\nTrack approvals, denials, and next steps to keep care moving\nCoordinate records and documentation so specialists have what they need\nDocument thoroughly in the EMR and maintain clean, accurate patient files\nKeep patients informed and on track\nSchedule specialist appointments and follow up until completion\nVerify insurance and eligibility to prevent delays\nRespond to patient and provider inquiries with concierge-level support\nProvide clear instructions so patients know exactly what to expect\nBe the connector across teams\nPartner with providers to create seamless patient experiences\nCollaborate with clinical staff to keep care coordinated\nSupport front office and MA workflows when the clinic needs an extra hand\nContribute to care team discussions that strengthen patient outcomes\nImprove the work over time\nIdentify workflow gaps and help refine referral processes\nMaintain a patient-first mindset while upholding clinic standards\nEmbrace a team-first mindset by supporting clinical and front office operations while growing your skills along the way\nAbout You\nYou bring:\n3+ years as a referral coordinator or medical assistant, ideally in primary care\n2+ years managing referrals from primary care to specialists\nStrong communication skills that build trust with patients, providers, and teammates\nThe ability to multitask, prioritize, and stay organized in a fast-paced clinic\nCompassion, professionalism, and a patient-first mindset\nHigh attention to detail and commitment to excellence\nComposure and focus when things get busy\nA collaborative spirit and willingness to learn\nAlignment with our core values: Heart, Excellence, Accountability, Resilience, and Teamwork\nYou stand out if you:\nAre a Certified Medical Assistant (CMA)\nHave experience supporting both front office and clinical workflows\nAre bilingual in English and Spanish\nProactively identify workflow gaps and help strengthen referral processes\nBring warmth, clarity, and concierge-level support to every patient interaction\nWhy You’ll Love Working Here\nMake An Impact Every Day\nBe part of a mission-driven team transforming primary care for seniors. Your work directly supports better outcomes, better coordination, and better experiences for some of the most vulnerable patients in healthcare.\nWork That Actually Matters\nWe’re not a volume-driven system, we’re accountable for outcomes. That means your work directly contributes to quality care, patient satisfaction, and meaningful improvements in how healthcare is delivered.\nBuild And Grow With Us\nWe’re building more than a company, we’re building careers. As we expand, you’ll have opportunities to grow your skills and take on new challenges.\nStrong, Transparent Compensation & Benefits\n$19-25 per hour, based on experience and qualifications\nGenerous annual performance bonus\nHealth, dental, and vision insurance\nPaid time off + paid sick time\n401(k) with company match\nWe believe in fair, equitable pay that reflects your experience and impact.\nShow Us Your Excellence\nAt Greenbrook Medical, excellence shows up in the details. Your resume is our first opportunity to understand your experience and it also reflects how you communicate, organize information, and approach your work.\nPlease submit a polished resume that demonstrates professionalism and attention to detail. We consider both what you’ve done and how you present it, including clarity, formatting, grammar, and overall organization.\nNeed inspiration? This resume template resource offers clean, professional layouts to help you get started: https://word.cloud.microsoft/create/en/resume-templates/ \nYou’re also welcome to use AI tools to help refine your resume, improve clarity, and ensure your experience is represented professionally.\nWe look forward to learning more about you and the impact you can make at Greenbrook.\nOur Selection Process\nApplication → Initial interview → Skills/experience interview → Clinic visit + short values interview → References \nEqual Employment Opportunity and Commitment to Diversity\nAt Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.\nWe will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at .","description_format":"text","description_chars":5688,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Senior Living & Assisted Living"],"lifecycle":[{"event":"open","at":"2026-09-25T21:58:18Z"}],"visa":[],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.661,"p_room":0.9,"age_days":21,"expected_fill_days":61,"reasons":["conf:1","win:mid"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/tghseniorcenter-referral-coordinator-2","json_url":"https://alion.io/job/tghseniorcenter-referral-coordinator-2.json","meta":{"generated_at":"2026-10-18T16:17:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22073,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686980},"rest":"https://alion.io/mcp/rest/get_company?id=686980"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftghseniorcenter-referral-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftghseniorcenter-referral-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftghseniorcenter-referral-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tghseniorcenter-referral-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftghseniorcenter-referral-coordinator-2"}]}