# Platform Operations & Support Engineer (Night Shift)

About The Role Wordbee (Part of TransPerfect) is a SaaS platform for localization project management and translation automation. We're hiring a Platform Operations & Support Engineer to help keep the platform healthy and support our enterprise clients. This is a hands-on DevOps and operations role. You'll keep the platform healthy - infrastructure monitoring, incident response, and routine operations - and just as importantly, you'll help improve and harden the infrastructure over time: tightening monitoring and alerting, automating manual work, refining runbooks, and strengthening reliability and security. Alongside this, you'll handle incoming client tickets (L1 support, triage, and client communication). You'll work on-site from our Cebu office. A core part of the job is leveraging AI to monitor, investigate, and enhance the platform - using and improving our in-house Claude-powered assistant, building better detection and diagnostics, and finding new ways to let AI do the heavy lifting. This makes the role a genuine opportunity to learn and grow with new technology - AI in particular - across the full modern infrastructure stack. You'll be part of the Infrastructure team, repor

- **Id**: 3906853
- **Url**: <https://alion.io/job/tgs-platform-operations-support-engineer-night-shift>
- **Role**: Support
- **Role family**: Support
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Cebu City, Philippines
- **Countries**: PH
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T09:19:54Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-08T04:13:47Z
- **Board verified**: yes
- **Days open**: 1
- **Description format**: text
- **Description chars**: 4454
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Data Providers & Datasets, Geological Survey, Oil & Gas

## Company

- **Id**: 2034775
- **Name**: TGS
- **Domain**: tgs.com
- **Url**: <https://alion.io/company/tgs-com>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Recruitee

### Truth index

- **Grade**: B
- **Score**: 74
- **Open postings**: 622
- **Ghost share**: 0.434
- **Stale share**: 0
- **Repost share**: 0
- **Time to fill p50 days**: 43
- **Computed at**: 2026-11-08T05:47:12Z

## Technologies

- **AWS** — Optional: no
- **Azure** — Optional: no
- **CI/CD** — Optional: no
- **Claude** — Optional: no
- **DNS** — Optional: no
- **ElasticSearch** — Optional: no
- **GCP** — Optional: no
- **GitLab CI** — Optional: no
- **Octopus Deploy** — Optional: no
- **Redis** — Optional: no
- **SQL** — Optional: no
- **Windows** — Optional: no

## Trust

- **Level**: ok
- **Repost count**: 0
- **Flags**: company_stale
- **Days open**: 1

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: English; Level: All levels; Optional: no

## Lifecycle

- Event: open; At: 2026-11-07T03:46:01Z

## Liveness

- **Score**: 90
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.903
- **P room**: 1
- **Age days**: 1
- **Expected fill days**: 43
- **Reasons**: conf:1, velocity, win:early, comp:brand
- **Computed at**: 2026-11-08T05:47:12Z

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Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.