Cybersecurity Technical Trainer

Thales is looking for a Technical Trainer to lead technical enablement for our Data Encryption and Application Security portfolio across the LATAM/AMER region. This role combines close collaboration with our Engineering teams on product roadmap with direct exposure to enterprise-scale customer implementations.

What you'll do

· Own the full training lifecycle for our Data Encryption and Application Security portfolio across the LATAM/AMER region - from scheduling and resource management to hands-on course delivery.

· Deliver technical courses and workshops to channel partners and customers, building their expertise in Thales's encryption, authentication, and cybersecurity products.

· Work side-by-side with Engineering to stay close to the product roadmap, while gaining direct exposure to real customer implementations.

· Deliver training in both English and Spanish, and support the translation of customer-facing course materials into Spanish.

· Partner with Channels teams to certify partners, and collaborate with Customer Services and Finance on the commercial side of training operations.

· Build deep specialization in highly specialized data protection products deployed at some of the largest enterprises in the world.

Must-Haves

· 3-5 years of experience as a Technical Trainer, Technical Lead, or Customer-Facing Engineer.

· Strong technical background in encryption and data security products (HSM, Data Security, Application Security).

· Working knowledge of IT security, PKI, and cryptography fundamentals.

· Fluent English and Spanish (written and spoken) - this role requires delivering training confidently in both.

Hybrid - Office based in Polanco, Mexico City

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