{"id":3401153,"url":"https://alion.io/job/thales-group-account-manager-6","title":"Account Manager","company":{"id":143,"name":"Thales Group","domain":"thalesgroup.com","url":"https://alion.io/company/thales","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":261,"ghost_share":0.015,"stale_share":0.713,"repost_share":0.015,"time_to_fill_p50_days":48,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Marketing","role_family":"Marketing","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taipei, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":58000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":372},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"PCI DSS","optional":false}],"status":"live","first_seen_at":"2026-10-27T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-10T02:41:25Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Location: TAIPEI CHUNG-HO, TaiwanThales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.\nEstablishing its presence in Taiwan in 1992, Thales has since developed strong partnerships with local companies and is a key partner of the Taiwanese Government. We are strongly committed to supporting Taiwan’s digital transformation with state of the art technology in digital identity, aerospace and space. We continuously provide innovative solutions in air traffic management, avionics, satellite and space systems that enhance connectivity whilst empowering organizations to harness space for a sustainable future, ensuring reliable communication and data integrity.Responsibilities:\nAccount Planning: Develop and maintain an account plan for each assigned account, outlining the strategy to grow in revenue and market share and aligning it with both internal teams and customer stakeholders. The plan should broadly include:\nIdentifying and defining strategic initiative in collaboration with the customer to generate growth beyond business as usual and to build a long-term partnership\nGaining a deep understanding of the customer’s priorities, expectations, and long-term vision - and aligning Thales’ offerings to support their business goals.\nMonitoring competitor activity within the account and sharing relevant insights with internal stakeholders.\nCollaborating with Field Marketing to support execution of the plan, including identifying growth opportunities, defining “must-win” initiatives, shaping the engagement plan, co-creating value-based pricing strategies, and developing relevant segment proposition\nLead commercial and contractual negotiations aligning with the objectives of the company and long-term relationship with the customer\nOrchestration & Stakeholder Alignment: coordinate with cross-functional teams to ensure alignment and execution of the account strategy by:\nSharing timely and relevant information on the customer (e.g., strategy, organizational structure, needs, budget cycles), and serving as the voice of the customer internally.\nOrchestrating and managing the extended account team across various activities (e.g., RFPs, project execution, product and service portfolio alignment, customer experience, contract management) and supporting all actions required to close order intake.\nProviding regular and accurate forecasts of customer needs to ensure delivery readiness and internal alignment.\nMonitoring and reporting on customer satisfaction issues and contributing to the improvement of customer satisfaction scores. \nCustomer Representation & Relationship Management: Serve as the key representative of Thales to the customer by:\nMaximizing customer satisfaction through proactive engagement and follow-through.\nEstablishing trust and loyalty by driving joint actions and long-term collaboration with the customer\nEnsuring performance against revenue targets and growth objectives in the short and medium term by maintaining strong customer intimacy\nLeading and securing the execution of strategic initiatives as defined in the Account Plan\nRequirements:\nBachelor’s degree in Business, Finance or Scient & Technology with a minimum of 10-12+ years of relevant work experience or Master’s degree in field with 8+ years of relevant work experience\n8+ years of work experience in account management or sales, preferably within the payments, fintech, or financial services industry\nProven track record of managing enterprise accounts, with demonstrated success in driving account growth and improving client retention\nStrong understanding of payment cards, card networks, payment processors, gateways, and digital payment trends\nFamiliarity with technology, regulatory and compliance requirements in the payment industry (eg., PCI-DSS, EMV etc)\nStrong relationship building and client management skills\nProven experience in navigating complex commercial and legal negotiations\nAnalytical and data-driven mindset with the ability to interpret metrics and identify business opportunities and execute against ambitious growth objectives\nSolid understanding of Software-as-a-Services (SaaS) business models and solutions.\nAbility to get into the details, identify areas of maximum impact to invest time and resources\nComfortable with technical solutions and the ability to deep dive into discussion with technology teams\nDemonstrated ability to lead and close sales opportunities from discovery through validate, negotiation and deal closure, while effectively leveraging internal resources\nHighly autonomous wit a proactive and entrepreneurial mindset to drive business growth\nProficiency in CRM platforms (e.g., Microsoft Dynamics) and tools such as Microsoft Office or equivalent\nAt Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference - for a safer, greener, and more inclusive world.","description_format":"text","description_chars":5489,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"Taiwan","iso":"TW","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Identity Management","Satellite Manufacturing","Electronic Warfare","Avionics & Flight Control"],"lifecycle":[{"event":"open","at":"2026-10-28T14:31:11Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":14,"expected_fill_days":48,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/thales-group-account-manager-6","json_url":"https://alion.io/job/thales-group-account-manager-6.json","meta":{"generated_at":"2026-11-10T07:02:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16387,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":143},"rest":"https://alion.io/mcp/rest/get_company?id=143"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthales-group-account-manager-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthales-group-account-manager-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthales-group-account-manager-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thales-group-account-manager-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthales-group-account-manager-6"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3401153}},{"tool":"search_jobs","arguments":{"company":"thalesgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3401153},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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