{"id":2831068,"url":"https://alion.io/job/thales-group-order-fulfillment-planner","title":"Order Fulfillment Planner","company":{"id":143,"name":"Thales Group","domain":"thalesgroup.com","url":"https://alion.io/company/thales","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":119,"ghost_share":0,"stale_share":0.647,"repost_share":0.017,"time_to_fill_p50_days":50,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":58000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":21},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T03:11:31Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-23T04:49:29Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Location: Singapore, SingaporeThales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.\nIn Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia-Pacific region. With 2,000 employees across three local sites, we deliver cutting-edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors. Together, we’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress.We are seeking a detail-oriented and proactive Order Fulfilment Specialist to manage end-to-end order execution within a manufacturing environment. The role involves coordinating order processing, production planning, material availability and shipment activities to ensure customer commitments are met. The successful candidate will work closely with cross-functional teams and global Customer Service stakeholders to optimise production schedules, manage order priorities and achieve on-time delivery targets.\nResponsibilities:\nManage the end-to-end processing of card orders upon Sales Order release to the factory, including order review, Oracle Work Order creation, production routing, Bill of Materials (BOM) setup and Vendor-Managed Inventory (VMI) coordination.\nAssess order readiness, verify material availability and production capacity, update card production and embedding plans, and provide order commitments within 48 hours.\nCollaborate with Engineering, Production, Industrial Process Engineering (IPE), Material Planning and Logistics to facilitate order execution and resolve operational issues.\nReview order backlogs against plant forecasts and implement appropriate actions to achieve On-Time Delivery (OTD), On-Time Request (OTR) and manufacturing lead-time targets.\nCoordinate order transfers between intercompany manufacturing sites when required, managing the process from executability confirmation and purchase order issuance through to final delivery.\nServe as the key liaison between Customer Service, Sales and factory operations, providing timely responses to order enquiries, production updates and delivery commitments.\nParticipate in regular conference calls with worldwide Customer Service teams to review order priorities, address delivery risks and follow up on outstanding issues.\nWork with Logistics to coordinate shipment arrangements and ensure timely shipment activation.\nIdentify opportunities to improve order fulfilment processes, production efficiency, planning accuracy and customer service performance.\nRequirements:\nDiploma or Degree in Supply Chain Management, Business, Engineering, Operations Management or a related discipline.\nMinimum 3 years of relevant experience in order fulfilment, production planning, master scheduling or manufacturing operations.\nExperience in supply chain management, production planning or manufacturing order execution.\nExperience working with internal stakeholders and Customer Service teams to manage order commitments and resolve operational issues.\nWorking knowledge of ERP systems such as Oracle, SAP or equivalent.\nUnderstanding of order fulfilment, master scheduling, production planning and manufacturing processes.\nStrong coordination, analytical and problem-solving skills.\nGood communication and stakeholder management skills, with a customer-focused approach.\nAbility to manage competing priorities, meet tight deadlines and work effectively in a fast-paced manufacturing environment.\nProactive mindset with a commitment to continuous improvement and operational excellence.\nAt Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference - for a safer, greener, and more inclusive world.","description_format":"text","description_chars":4393,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Identity Management","Satellite Manufacturing","Electronic Warfare","Information Security"],"lifecycle":[{"event":"open","at":"2026-10-19T03:11:31Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":50,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/thales-group-order-fulfillment-planner","json_url":"https://alion.io/job/thales-group-order-fulfillment-planner.json","meta":{"generated_at":"2026-10-23T05:00:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8229,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":143},"rest":"https://alion.io/mcp/rest/get_company?id=143"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthales-group-order-fulfillment-planner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthales-group-order-fulfillment-planner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthales-group-order-fulfillment-planner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thales-group-order-fulfillment-planner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthales-group-order-fulfillment-planner"}]}