{"id":2051980,"url":"https://alion.io/job/thatch-it-systems-engineer","title":"IT Systems Engineer","company":{"id":685673,"name":"Thatch","domain":"thatch.com","url":"https://alion.io/company/thatch","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-09T06:01:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":98000,"max_usd":187000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":70},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DLP","optional":false},{"name":"Okta","optional":false},{"name":"Google Workspace","optional":true},{"name":"Linear","optional":true},{"name":"Microsoft Office","optional":true},{"name":"Notion","optional":true},{"name":"Slack","optional":true}],"status":"live","first_seen_at":"2026-10-07T20:11:26Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-09T22:29:43Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About the role\nAt Thatch, technology is how our teams get their work done, securely and without friction. As our IT Ops/Systems Engineer, you'll own the systems and access infrastructure that keeps the company running: endpoint compliance, identity and access management, and the operational backbone behind our security initiatives. This role goes beyond day-to-day support. You'll be the owner of company-wide compliance, conditional access and privileged access workflows in a Mac-first environment, with the autonomy to build the systems and automation that let us scale securely. If you want real ownership over how a fast-growing technology company manages access and identity, this role is for you.\nWhat you'll do\nOwn our technology stack including Okta, Iru, Mac, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion\nDrive endpoint fleet compliance to 100% coverage across MDM, EDR, and DLP, and own remediation when devices fall out of compliance\nAdminister conditional access policies (device trust, managed browser enforcement) and own the exception and escalation process when legitimate access gets blocked\nOwn the Privileged Access Management (PAM) workflow, including replacing manual quarterly access reviews with automated request, approval, and time-bound removal\nRun trusted device and MFA enrollment, and lead remediation campaigns for weak or breached passwords\nOwn the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and audit-ready documentation\nVet and administer new SaaS tooling for SSO/IdP compliance as part of vendor onboarding, expose and remediate shadow IT\nBuild and maintain a knowledge base that empowers employees to solve common issues independently\nIdentify and build automation for repetitive IT and access-management tasks\nPartner with the Head of IT and Security to support company-wide initiatives and maintain our security posture\nBackground we're looking for\n4-6 years of hands-on IT support or systems engineering experience in a corporate environment, ideally including some ownership of identity/access infrastructure\nCertification in Network+, Security+, JAMF, Bettercloud, Okta, or comparable credentials\nDeep understanding of SSO, 2FA, passkeys, conditional access, and password management systems\nExperience administering or implementing a PAM tool, or a clear grasp of the concepts and willingness to build one from scratch\nStrong knowledge of security principles and best practices with proven ability to implement them at scale\nExcellent follow-through and organizational skills. You never let tasks fall through the cracks\nExperience we’d be particularly excited about\nExperience driving a fleet from partial to full MDM/EDR/DLP compliance, and building the exception workflow that kept support ticket volume manageable\nSelf-motivated individuals who can work independently with minimal supervision and take ownership of projects from start to finish\nQuick learners who can master new technologies with minimal guidance\nPatient communicators with flexible, inclusive interpersonal skills who genuinely enjoy helping others\nProblem-solvers who are resilient in learning from mistakes and view technical challenges as opportunities\nPeople who thrive in fast-paced environments and can adapt quickly to changing priorities\nWhat to expect\nWe interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:\n30 minute video meeting to talk through your background and interest in Thatch\n30 minute video meeting with the hiring manager to dive deeper into your experience and the role\n30 minute video meeting to meet 4-5 members of the team\n30 minute video meeting with department leadership to discuss alignment to our company values and career goals\n20-30 minute video meeting with our founders to discuss your approach to culture and our operating principles\nEstimated Compensation Range\n$145,000—$158,000 USD\nAbout Thatch\nWe’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.","description_format":"text","description_chars":4411,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-07T22:10:24Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":38,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-09T06:01:00Z"},"pay":null,"html_url":"https://alion.io/job/thatch-it-systems-engineer","json_url":"https://alion.io/job/thatch-it-systems-engineer.json","meta":{"generated_at":"2026-10-10T00:32:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":815,"day_limit":5000,"remaining_today":4185,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685673},"rest":"https://alion.io/mcp/rest/get_company?id=685673"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthatch-it-systems-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthatch-it-systems-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthatch-it-systems-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/thatch-it-systems-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthatch-it-systems-engineer"}]}