{"id":1522661,"url":"https://alion.io/job/the-andersons-customer-service-intern-spring-2027","title":"Customer Service Intern (Spring 2027)","company":{"id":1995081,"name":"The Andersons","domain":"andersonsinc.com","url":"https://alion.io/company/andersonsinc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":18,"ghost_share":0,"stale_share":0.389,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Maumee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":63000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":372},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-31T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T22:42:46Z","board_verified":true,"closed_at":null,"days_open":70,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":70},"description":"As a North American leader in agribusiness and renewable fuels, The Andersons operates in a unique space, bringing together agriculture, energy, and global markets. From the farm to customers around the world, we help move food, feed, and fuel where it’s needed most.Our business spans the full value chain, which means the work we do directly supports farmers, customers, and communities every day. Whether it’s helping producers succeed, delivering essential products, or advancing more sustainable energy solutions, our impact is both local and global.\nWhat truly sets us apart is how we work together. We are a performance-driven, people-powered organization where employees are owners, sharing in our success and helping shape our future. We invest in our team through development opportunities, meaningful career paths, and a culture that encourages growth, collaboration, and continuous improvement.\nAt the core of everything we do is our Statement of Principles. We are committed to providing extraordinary service to our customers, helping our employees improve, supporting our communities, and increasing the value of the company for our shareholders.\nPosition Overview\nThe Customer Service Intern provides exceptional service to customers while gaining hands-on experience supporting day-to-day customer operations across multiple product lines, including e-commerce, professional turf, and contract manufacturing. This role works closely with customers, sales teams, warehouse personnel, and other internal departments to answer questions, process orders, resolve issues, and support daily administrative tasks. Through these experiences, the intern will develop a strong understanding of customer relationship management, order fulfillment processes, enterprise systems, and the importance of delivering a positive customer experience in a fast-paced business environment.\nKey Responsibilities\nRespond to customer inquiries regarding products, pricing, orders, and account-related requests via phone and email.\n\nProcess customer orders, updates, and changes accurately while ensuring timely and efficient service.\n\nMaintain customer records, order information, and supporting documentation within company systems.\n\nCreate and maintain reports, spreadsheets, and other administrative documentation to support daily operations.\n\nCollaborate with sales, warehouse personnel, and other internal teams to support order fulfillment and resolve customer issues.\n\nAddress customer concerns, escalate issues when appropriate, and provide a positive customer experience in every interaction.\n\nDevelop a foundational understanding of customer service operations, order management processes, and enterprise business systems.\n\nCompetencies Expected of You and Others at This Level\nCustomer Focus - Building strong customer relationships and delivering customer-centric solutions.\n\nCollaborates - Building partnerships and working collaboratively with others to meet shared objectives\n\nValues Differences - Recognizes the value that different perspectives and cultures bring to an organization.\n\nOptimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.\n\nInstills Trust - Gaining the confidence and trust of others through honesty. Integrity and authenticity\n\nEnsures Accountability - Holding self and others accountable for meeting commitments\n\nBeing Resilient - Rebounding from setbacks and adversity when facing difficult situations\n\nWhat is Expected of You and Others at This Level\nMinimal job-related experience\n\nAcquires basic skills to perform routine tasks\n\nWork is prescribed and completed with little autonomy\n\nWorks with either close supervision, or under clearly defined procedures\n\nMinimum Qualifications and Skills\nHigh School Diploma or GED equivalent required\n\nPursuing bachelor's degree in business, supply chain, sales, or related field\n\n0-2 years’ relevant experience required\n\nStrong attention to detail\n\nAbility to manage and prioritize competing demands\n\nComfortable working in a fast-paced environment\n\nStrong written and verbal communication skills\n\nThis job description is intended to give you a general understanding of the role and the type of work involved, but it may not include every responsibility or requirement. Employment with The Andersons, Inc. is at will, which means both you and the Company can end the employment relationship at any time, with or without cause or notice, consistent with applicable law, nothing in this description should be viewed as a contract.\nDisclaimer:\nThe Andersons, Inc. is proud to be an equal opportunity employer and welcomes all qualified applicants. We are committed to creating an inclusive environment and consider candidates without regard to any status protected by law, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\nWe also prioritize a safe and healthy workplace. The Company maintains a drug-free work environment and may require drug, alcohol, and/or medical testing depending on the role.\nTo ensure a consistent hiring process, The Andersons, Inc. does not accept unsolicited resumes from agencies that do not have a formal agreement in place and is not responsible for any related fees.\nFinally, we want to help you stay informed and safe during your job search. Please note that The Andersons only uses company email addresses, which contain “@andersonsinc.com” or\"@theandersons.com\", to communicate with candidates via email. If you are contacted by someone about an open job at The Andersons, please verify the domain of the sender’s email address. If something seems unusual, we encourage you to verify communications and report any concerns through ","description_format":"text","description_chars":5824,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Farming & Agriculture","Logistics"],"lifecycle":[{"event":"open","at":"2026-09-30T12:30:21Z"},{"event":"close","at":"2026-10-21T18:28:50Z"},{"event":"reopen","at":"2026-11-04T20:36:49Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 4","filings_12m":4,"filings_prev_12m":6,"green_card_filings_12m":0,"median_offered_wage_usd":87500,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.747,"p_room":0.36,"age_days":70,"expected_fill_days":41,"reasons":["conf:3","win:tail","crowd:junior"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/the-andersons-customer-service-intern-spring-2027","json_url":"https://alion.io/job/the-andersons-customer-service-intern-spring-2027.json","meta":{"generated_at":"2026-11-09T23:58:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14258,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1995081},"rest":"https://alion.io/mcp/rest/get_company?id=1995081"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-andersons-customer-service-intern-spring-2027"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-andersons-customer-service-intern-spring-2027"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-andersons-customer-service-intern-spring-2027"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-andersons-customer-service-intern-spring-2027\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-andersons-customer-service-intern-spring-2027"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1522661}},{"tool":"search_jobs","arguments":{"company":"andersonsinc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1522661},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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