Maintenance & Logistics Support

Resort: Morzine & Les Gets

The brief is simple. Help us to maintain an amazing portfolio of luxury ski chalets and support the wider team in delivering an exceptional level of service to our guests. Please note, candidates for this position must be available to commence work on a full-time basis from the start of November to ensure sufficient training and set-up time prior to the start of the season.

As the Maintenance and Logistics Support person, you will be the primary point of contact for the seasonal management teams regarding maintenance issues. You will need to respond in a timely manner to general and emergency maintenance 'callouts' with the intention to resolve issues on site and/or identify the root cause of issues. You will report to the Operations Director who will manage overall Facilities Management. You will proactively visit properties on a weekly basis in order to stay on top of maintenance issues, pre-empting them where possible, as well as provisioning a variety of support to the wider resort operations.

You will meet some amazing people, both our guests and of course your colleagues. You will be a support mechanism for the whole team but will also need to work with a high level of autonomy. Whilst we have extremely high expectations of our team, we also strive to create a positive environment for our staff. We structure our roles into realistic shifts so you can be sure you will enjoy a positive work-life balance with plenty of time to explore everything the resort has to offer. If you're excited about working in some of the most exclusive properties in the Alps, why not join us in the spectacular surroundings of the French Alps for a season you will never forget?

Main Responsibilities

• Complete weekly proactive property maintenance checks
• Respond to general and emergency maintenance callouts
• Assist in overseeing pool and spa facilities
• Support the wider operation logistics e.g, deliveries, team movements, snow clearing, etc.
• Be involved with ongoing vehicle fleet management
• Complete minor maintenance tasks (tighten door handles, change light bulbs, unblock sinks, etc.)
• Produce accurate weekly reports covering various aspects of property and time management

Skills & Experience

• Full driving licence required; Must be confident driving a minibus in winter conditions
• Previous winter season experience is highly desirable
• General building/site experience or a training in a trade is advantageous but not essential
• Experience with pool and spa maintenance is advantageous
• Competent understanding of modern domestic AV systems
• General maintenance experience e.g unlocking sinks, changing light bulbs, tightening door handles
• Problem solving - ability to identify probable root cause of maintenance issues
• Flexibility - able to cope well with varied and changing tasks and environments
• Excellent verbal communication and interpersonal skills - fluency in English is essential; French is highly advantageous
• Organised and well-presented with an excellent eye for detail in all aspects of chalet presentation

Benefits

• French contract
• Excellent pre-arranged seasonal accommodation (shared room allocation)
• Lift pass (purchase provision) and winter equipment hire (e.g. skis and boots)
• Meal allowance
• Comprehensive training programme and ongoing professional development opportunities