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Salary
≈ $46k – $89k per year (Estimated)
Location
In office (Franklin)
Employment
Part-Time

Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Oct 19, 2026. The Cigna Group scores A on the Alion truth index.

Overview
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The Cigna Group is an American health services company whose insurance roots go back to 1792 and whose modern form dates from the 1982 merger that created Cigna. Its business is now dominated by Evernorth, the health services arm containing the pharmacy benefit manager Express Scripts, specialty pharmacy, care delivery and behavioural health, while Cigna Healthcare sells commercial medical benefits to employers in the United States and internationally. Headquartered in Bloomfield, Connecticut and listed on the New York Stock Exchange, it exited the Medicare Advantage business in 2025 to concentrate on employer benefits and pharmacy services.

POSITION SUMMARY

The Claims Processing Assistant is an entry-level position responsible for supporting the Accounting team with the daily processing and distribution of claims checks and related materials. This role performs hands-on administrative and clerical duties that help ensure claims payments are prepared accurately and mailed in a timely manner.

The ideal candidate is dependable, detail-oriented, able to work independently, and willing to assist with a variety of clerical and administrative tasks as needed.

ESSENTIAL FUNCTIONS

  • Assist with the daily processing of printed claims checks and related materials.
  • Sort claims checks and supporting documentation accurately.
  • Fold and prepare printed claims materials for mailing.
  • Stuff envelopes and prepare completed mailings for distribution.
  • Help ensure claims materials are processed accurately and efficiently.
  • Maintain an organized work area and handle documents with care.
  • Provide general clerical and administrative support to the Accounting team as needed.
  • Assist with filing, document organization, copying, scanning, and other routine office tasks as assigned.
  • Follow established procedures and maintain appropriate confidentiality when handling company and claims-related information.

QUALIFICATIONS

  • Ability to work independently and follow established instructions and procedures.
  • Strong attention to detail and commitment to accuracy.
  • Dependable with a strong work ethic.
  • Good organizational and time-management skills.
  • Ability to perform repetitive administrative tasks accurately and consistently.
  • Ability to communicate effectively and work cooperatively with members of the Accounting team.
  • Basic computer and general office skills are preferred.
  • Ability to work 20 hours per week on-site Franklin, TN.
  • Previous accounting or claims experience is not required.

Working hours: 8:30am - 12:30pm Monday - Friday

On-site Franklin, TN

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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