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Review materials, process new, renewal and maintenance requests to client specific documents and distribute with accuracy and timeliness.\nResponsibilities\nReviews and analyzes implementation materials to create various documents for new and existing business\nReviews and analyzes benefits to ensure materials are following legislation and benefit plan design requirements\nCreate policies, certificates, riders using systems and templates\nComparing documents from prior to current years to be able to highlight differences\nResearches, coordinates and responds to questions from internal partners\nDistributes policy documents to Account Manager and other internal partners as needed\nCompetencies\nAction Oriented\nCustomer Focus\nDrive for Results\nLearning on the Fly\nOrganizing\nPriority Setting\nProblem Solving\nTime Management\nKnowledge/Skills Required\nAbility to use Microsoft tools; Knowledge/experience with PDF and Word needed (comparing materials)\nStrong analytical and problem-solving skills\nDetail oriented\nStrong writing ability, communication and interpersonal skills.\nGood organizational skills with ability to prioritize\nAbility to work in a matrix environment\nBasic understanding of matrix partner functions and how they interact\nHigh school degree or equivalent required, some college preferred\nPrior contracts experience preferred\nAbout The Cigna Group\nCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. 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