{"id":3405389,"url":"https://alion.io/job/the-cigna-group-general-clerk-associate-representative","title":"General Clerk Associate Representative","company":{"id":13928,"name":"The Cigna Group","domain":"thecignagroup.com","url":"https://alion.io/company/thecignagroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":86,"ghost_share":0.023,"stale_share":0.488,"repost_share":0.058,"time_to_fill_p50_days":19,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":17000,"period":"year","method":"role_country_seniority_unknown","sample_n":17},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T16:01:19Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-29T22:38:00Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"The Position:\nA vacancy has arisen within Provider Intake Department opening up the opportunity for an enthusiastic, highly motivated and driven individual to join our Operations Team.\nYou will be responsible for organizing and processing the flow of incoming and outgoing documents (paper & electronic) in a back office environment.\nMain Duties/Responsibilities:\nManagement of Intake documents\nSorting, processing and vetting of claims first hand for claims payment\nElectronic transfer of received claims to the various platforms\nTriaging the flow between members and provider claims\nOperates data entry devices to perform a variety of data entry and verification duties\nUse of basic office equipment (including a photocopy machine, facsimile machine) when onsite\nFormats and produce documents\nPeer to Peer Validation Checks\nTriaging the flow of Provider claims- Data Governance\nWorks with numbers (i.e., add, subtract, multiply and divide)\nUses word processing, spreadsheet, database or other software on a computer\nAny other tasks assigned.\nSkills/Qualities:\nFluent in English (Verbal & Written)\nHas the ability to complete tasks with little or no supervision\nSelf-motivated with a proactive approach\nExceptional attention to detail and accuracy\nAbility to take ownership\nWork well in a team environment\nAbility to learn in a virtual environment\nExcellent problem solving skills\nConfidentiality Management of Data\nYou have graduated with a Diploma or Degree from a recognized institution.\nOUR OFFER\n> A challenging job in an international and growing enterprise.\n> A dynamic, young and entrepreneurial company culture that values and stimulates initiative.\n> Market - related salary conditions\nAbout The Cigna Group\nCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.","description_format":"text","description_chars":2056,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Pharmacies","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-28T16:01:19Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":19,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/the-cigna-group-general-clerk-associate-representative","json_url":"https://alion.io/job/the-cigna-group-general-clerk-associate-representative.json","meta":{"generated_at":"2026-10-30T02:15:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3022,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13928},"rest":"https://alion.io/mcp/rest/get_company?id=13928"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-cigna-group-general-clerk-associate-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-cigna-group-general-clerk-associate-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-cigna-group-general-clerk-associate-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-cigna-group-general-clerk-associate-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-cigna-group-general-clerk-associate-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3405389}},{"tool":"search_jobs","arguments":{"company":"thecignagroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3405389},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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