{"id":3742519,"url":"https://alion.io/job/the-cigna-group-hr-operations-senior-representative","title":"HR Operations Senior Representative","company":{"id":13928,"name":"The Cigna Group","domain":"thecignagroup.com","url":"https://alion.io/company/thecignagroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":83,"ghost_share":0.036,"stale_share":0.47,"repost_share":0.12,"time_to_fill_p50_days":20,"computed_at":"2026-11-09T06:03:00Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-04T12:13:50Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T20:07:22Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"1.JOB PURPOSE\nThe C&B / HR Operations Specialist is responsible for delivering accurate and efficient payroll, employee lifecycle, compensation, and HR operational services while ensuring a seamless employee experience across onboarding, employment, and offboarding processes. The role supports workforce administration, data integrity, compliance, and the successful execution of people operations initiatives.\n2.RESPONSIBILITIES AND DUTIES\nPayroll Administration\nManage the monthly end-to-end payroll process by collating, validating, and reconciling payroll inputs to ensure accuracy, compliance, and timely salary disbursement.\nProcess and verify overtime payments, allowances, deductions, variable pay elements, and final settlements in line with company policies and UAE labour requirements.\nCoordinate closely with Finance and relevant stakeholders to resolve payroll discrepancies and employee payroll-related queries.\nMaintain payroll records and ensure confidentiality, accuracy, and compliance with internal controls.\nOnboarding & Employee Lifecycle Management\nCoordinate and administer all onboarding activities for new joiners, ensuring a seamless and positive employee experience.\nPrepare and validate employee documentation, contracts, system access requests, and employee master data within HR systems.\nFacilitate payroll and benefits enrollment, ensuring all employee records are accurate and completed within established timelines.\nLiaise with HR, IT, Finance, Medical Operations, and other business functions to ensure successful onboarding and integration of new employees.\nOffboarding & Employee Separation Processes\nManage resignation and termination processes in accordance with company policies and UAE labour regulations.\nCoordinate employee exit activities, including documentation, system access closures, clearance processes, and exit communications.\nValidate leave balances, process final settlements, and ensure timely cessation of employee benefits.\nMaintain accurate employee records and ensure all offboarding requirements are completed within agreed service levels.\nCompensation & Benefits Administration\nSupport the administration of compensation and benefits programs across the organization.\nProcess salary revisions, promotions, allowances, bonuses, incentives, and other employee compensation changes.\nAssist in the implementation and communication of compensation and benefits initiatives.\nProvide first-line support to employees regarding compensation, payroll, and benefits-related inquiries.\nMaintain compensation and employee records while ensuring accuracy and data integrity.\nHR Systems, Reporting & Data Management\nMaintain employee data within HRIS platforms, ensuring data accuracy, completeness, and compliance with organizational standards.\nGenerate and analyze HR reports relating to payroll, headcount, compensation, employee movements, and workforce metrics.\nUtilize advanced Excel capabilities, including formulas, pivot tables, data validation, and reporting tools, to support operational requirements.\nContribute to HR system enhancements, testing activities, process improvements, and digital HR initiatives, including Workday and related platforms.\nSupport data audits and ensure compliance with internal governance and reporting requirements.\nCompliance & Employee Support\nEnsure HR operational activities comply with UAE Labour Law, company policies, and established HR procedures.\nServe as a point of contact for employee inquiries related to payroll, benefits, onboarding, and offboarding processes.\nSupport internal and external audits by providing accurate documentation and employment records.\nContribute to continuous improvement initiatives that enhance HR operational efficiency and employee experience.\n3.KNOWLEDGE, SKILLS AND EXPERIENCE\nBachelor's degree in Human Resources, Business Administration, Finance, or a related field.\n3-5 years of experience in Compensation & Benefits, HR Operations, Payroll Administration, or a similar role.\nStrong knowledge of UAE payroll practices, employee lifecycle management, and labour legislation.\nHands-on experience using HRIS, payroll systems, and workforce management platforms, preferably Workday.\nAdvanced proficiency in Microsoft Excel and HR data reporting.\nStrong attention to detail, analytical skills, and the ability to manage confidential information with discretion.\nExcellent stakeholder management, communication, and organizational skills.\n4.COMMUNICATIONS AND WORKING RELATIONSHIPS\nThe job holder interacts with all Departments within NNHS and other service providers. He/ She must ensure seamless communication between all departments for the smooth operations and to achieve the organizational objective. He/ She must be able to foster strong internal & external communication standards.\n5.OPERATING ENVIRONMENT\nHe/she works in an air-conditioned environment and spends most of the day at desk. The Jobholder’s working hours are flexible as per weekly schedule within the boundaries of the UAE labor law. The job holder is not exposed to any obvious hazards.\nStatements in this Job Description are intended to reflect, in general, the duties and responsibilities of the position, but they are not to be interpreted as totally inclusive.\nNAS Neuron Heath Services LLC is an equal opportunity employer.\nAbout The Cigna Group\nDoing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.\nIfyou require reasonable accommodation in completing the online application process, please email:  for support. 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