{"id":3125568,"url":"https://alion.io/job/the-cigna-group-operations-senior-supervisor-fulfillment-express-scripts","title":"Operations Senior Supervisor, Fulfillment - Express Scripts","company":{"id":13928,"name":"The Cigna Group","domain":"thecignagroup.com","url":"https://alion.io/company/thecignagroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":77,"ghost_share":0.013,"stale_share":0.545,"repost_share":0.039,"time_to_fill_p50_days":19,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint Louis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":147000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":5966},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-23T07:22:51Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"The Operations Senior Supervisor is responsible for day-to-day operations of a team of technicians. Manages and improves productivity and performance standards, plans and directs workflow and project assignments. Responsible for attaining or exceeding production goals for their respective area daily. Conducts hiring, training, and evaluation of front-line team members. Responsible for team’s adherence to employment policies and corporate values. Works with the Pharmacy senior leadership team to establish team and site standards and expectations, operational processes and procedures, and the business work plan for the team. Recognizes and recommends operational improvements.\nLocation: 4600 North Hanley Road; St. Louis, MO 63134\nThe work schedule will require working mid shift.\nWhat you will do:\nDevelop, track and monitor employee’s safety, compliance to quality, service and production standards.\nMonitor prescription turnaround time so that internal standards and client performance guarantees are met. \nAssist Pharmacy senior leadership team in monitoring costs to ensure compliance with cost to fill goals. \nAddress staff concerns and day to day operational, system, customer service, quality, and professional issues. \nWork in production as needed.\nImplement programs and process improvements to enhance the level of internal and external customer service provided. \nWork with Pharmacy senior leadership team to analyze operations and overall efficiencies of the pharmacy.\nServe as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve. \nRepresents pharmacy operations in cross-functional meetings and projects.\nOther special projects and tasks as assigned.\nWhat you will need:\nHigh school diploma or GED\nBA/BS degree preferred.\nRelevant operations experience (i.e., pharmacy, warehouse, distribution, production, manufacturing, or engineering)\nMust be eligible to maintain a pharmacy technician license issued through the Missouri State Board of Pharmacy throughout time in position. \nDemonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members; supervisory experience preferred.\nKnowledge of lean or process improvement methodologies\nExcellent oral and written communication skills\nAbility to adapt in a dynamic work environment, make independent decisions.\nAdvanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.\nWillingness to work a flexible schedule for peak times.\nMonitors daily operations of a unit and actively assists or provides direction to subordinates as required.\nMay perform, especially in staff or professional groups ongoing operational tasks of organization units (typically not more than 40% of time performing the work supervised)\nEnsures that projects are completed on schedule following established procedures and schedules.\nGeneral PC knowledge including Microsoft Office, Internet, and email.\nWhy join us?\nHealth coverage effective day 1 (including medical, dental, vision)\nHoliday Pay and Paid Time Off (PTO)\n401K with company match\nTuition reimbursement\nGrowth Opportunities\nFun, friendly and unique culture - bring your whole self to work every day!\nIf you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.\nAbout Evernorth Health Services\nEvernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.\nIf you need a reasonable accommodation to complete the online application process, please email  for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.\nThe Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.\nQualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.","description_format":"text","description_chars":5354,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible schedule","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Pharmacies","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-23T02:03:59Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":19,"reasons":["conf:46","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/the-cigna-group-operations-senior-supervisor-fulfillment-express-scripts","json_url":"https://alion.io/job/the-cigna-group-operations-senior-supervisor-fulfillment-express-scripts.json","meta":{"generated_at":"2026-10-25T16:23:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23533,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13928},"rest":"https://alion.io/mcp/rest/get_company?id=13928"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-cigna-group-operations-senior-supervisor-fulfillment-express-scripts"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-cigna-group-operations-senior-supervisor-fulfillment-express-scripts"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-cigna-group-operations-senior-supervisor-fulfillment-express-scripts"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-cigna-group-operations-senior-supervisor-fulfillment-express-scripts\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-cigna-group-operations-senior-supervisor-fulfillment-express-scripts"}]}