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Salary
$68k – $176k per year (Estimated)
Location
In office (Memphis)
Employment
Full-Time
Overview
Company
Impact
Profile match
The Cigna Group is an American health services company whose insurance roots go back to 1792 and whose modern form dates from the 1982 merger that created Cigna. Its business is now dominated by Evernorth, the health services arm containing the pharmacy benefit manager Express Scripts, specialty pharmacy, care delivery and behavioural health, while Cigna Healthcare sells commercial medical benefits to employers in the United States and internationally. Headquartered in Bloomfield, Connecticut and listed on the New York Stock Exchange, it exited the Medicare Advantage business in 2025 to concentrate on employer benefits and pharmacy services.

Job Profile Summary

Leads Operations Management / Finance Operations team consisting of experienced administrative, operative, and or technical roles in the Professional career track. Typically responsible for a large number of direct and indirect reports in a process or transactional operations environment. Team may assist in business processing, service levels and reporting and prepare and review key statements and document related to business operations or key accounts. Gather results and prepare reporting for distribution to clients. Ensure that production levels and targets are achieved and effective processing controls are in place. Coordinates schedules and workflow for the team. Focuses on team completion of assignments and routines. Ensures the orientation and training of employees. Recommends and implements programs to support customer needs. This role typically leads a team focusing on Business Operations / Finance Operations.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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