{"id":2958207,"url":"https://alion.io/job/the-cigna-group-pbm-product-platform-engineering-director","title":"PBM Product & Platform Engineering Director","company":{"id":13928,"name":"The Cigna Group","domain":"thecignagroup.com","url":"https://alion.io/company/thecignagroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":77,"ghost_share":0.013,"stale_share":0.545,"repost_share":0.039,"time_to_fill_p50_days":19,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":170500,"max":284100,"currency":"USD","period":"year","gross":null,"usd_annual":284100},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"CI/CD","optional":false},{"name":"Platform Engineering","optional":false}],"status":"live","first_seen_at":"2026-10-20T22:09:32Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T07:22:51Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job Description\nPBM Product & Platform Engineering Director will lead a Software Engineering team that delivers innovative healthcare technology solutions to our patients, members, and customers as we build and scale the New PBM Platform. Reporting to the VP, Technology Delivery for the New PBM Platform, the Director is accountable for implementation and operational execution across assigned core services, runtime, data services, shared components, product capabilities, and ensures engineering delivery aligns with New PBM Platform standards and enterprise requirements.\nThis leader will build and direct teams of engineers and technical professionals, partner with Product Management Platform, Product and Operations Architecture to clarify requirements and sequencing, and work closely with Delivery, Build Quality, DevSecOps, Data, Security, and Infrastructure teams. The role owns delivery outcomes, engineering quality, technical health, operational readiness, and talent development for the assigned domain.\nCore Responsibilities Include\nEngineering Strategy & Execution\nTranslate the New PBM Platform roadmap, architecture, and product priorities into executable engineering plans for the assigned domain.\nLead design, development, integration, release, and production-readiness activities with clear commitments and measurable outcomes.\nEnsure solutions meet functional, performance, scalability, reliability, recovery, security, privacy, and compliance expectations.\nProve that delivered capability holds at production volumes, covering load, soak, throughput, latency, and recovery, and produce the supporting evidence before capability is accepted.\nDrive disciplined engineering practices, design reviews, code quality, documentation, and technical decision-making.\nBalance near-term delivery with long-term sustainability, reuse, maintainability, and reduction of technical debt.\nProduct & Platform Partnership\nPartner with Product Management and Product Architecture to own the engineering half of the specification, confirming requirements are clear, complete, testable, and buildable before work enters a sprint.\nPartner with Platform Architecture and shared engineering teams to apply common patterns, standards, and reusable services.\nCoordinate dependencies across product domains, platform teams, enterprise integrations, and the teams integrating, modernizing, and re-implementing the existing PBM systems.\nContribute engineering insight to roadmap decisions, sequencing, capacity planning, and investment tradeoffs.\nEnsure assigned capabilities can operate at required enterprise scale without unnecessary client-specific rebuilding.\nEngineering Performance & Operations\nEstablish metrics for delivery predictability, throughput, quality, reliability, technical health, and operational performance.\nPartner with Build Quality and Test Architecture leaders to meet the program quality bar and produce required readiness evidence.\nEnsure observability, support models, runbooks, incident response, resilience, and recovery capabilities are built into delivered solutions.\nLead resolution of critical technical issues, production risks, and cross-team engineering barriers.\nManage the engineering resources that carry production support for delivered capability, including sustaining and on-call coverage, defect and incident workload, and the balance between support demand and new delivery commitments.\nDrive continuous improvement in automation, developer productivity, release practices, and operational excellence.\nPeople & Organization Leadership\nBuild, lead, and develop a high-performing organization of engineers and technical professionals.\nEstablish clear roles, accountability, objectives, feedback, and development plans across the team.\nRecruit and retain talent with the technical depth and learning agility required to scale the New PBM Platform.\nCreate an inclusive, collaborative, and outcomes-focused engineering culture.\nManage employees, contractors, vendor resources, capacity, and budget within the assigned function.\nCritical Leadership Competencies\nDrives Vision and Purpose: Connects the role’s work to the broader PBM transformation objectives and communicates a clear path forward.\nDelivers Results: Creates accountability, removes barriers, and drives measurable outcomes under demanding timelines.\nManages Complexity: Synthesizes complex and sometimes conflicting information to establish practical solutions.\nDecision Quality: Makes sound, timely decisions using technical, delivery, risk, and business considerations.\nCollaborates: Builds effective partnerships across engineering, architecture, product, delivery, and business teams.\nCommunicates Effectively: Provides clear, concise, and audience-appropriate communications, recommendations, and escalations.\nManages Ambiguity: Establishes direction and momentum where requirements, solutions, or precedents are still emerging.\nInstills Trust: Builds credibility through transparency, expertise, follow-through, and sound judgment.\nBuilds Effective Teams: Develops a strong engineering identity and brings diverse capabilities together around common outcomes.\nDirects Work: Provides clear direction, priorities, standards, and accountability while removing barriers to execution.\nCritical Technology Competencies\nDeep practical experience designing, building, and supporting enterprise software platforms and product capabilities.\nStrong knowledge of cloud-native engineering, APIs, distributed systems, event-driven architecture, data services, and scalable application design.\nExperience with modern programming languages, software-development frameworks, CI/CD, infrastructure automation, observability, and secure engineering practices.\nDemonstrated ability to manage non-functional requirements, including performance, reliability, resilience, recovery, security, and maintainability.\nExperience applying Agile and product-oriented delivery practices in a complex enterprise environment.\nAbility to evaluate emerging technologies and engineering approaches based on business value, technical fit, risk, and operational sustainability.\nWorking knowledge of AI-assisted engineering tooling and agentic development patterns, and the engineering practices needed to keep generated output reviewable, testable, and maintainable.\nQualifications \nBachelor's degree in computer science, engineering, information technology, or equivalent related experience required; advanced degree preferred.\n12+ years of progressive software engineering or technology experience, including significant people-management experience.\nDemonstrated experience leading enterprise-scale application, platform, or product engineering teams.\nProven record of delivering complex technology capabilities from strategy and design through production operations.\nExperience delivering within an AI-assisted software development lifecycle (AI-SDLC), including AI-assisted requirements, design, code and test generation, and code review, along with the quality, security, and traceability controls required around them in a regulated environment.\nDemonstrated judgment about where AI meaningfully accelerates engineering work and where it does not, evidenced by measurable gains in throughput or quality rather than tool adoption alone.\nExperience managing employees, contractors, vendors, budgets, capacity, and delivery commitments.\nStrong technical judgment, problem-solving, stakeholder-management, and executive-communication skills.\nExperience in healthcare, pharmacy benefit management, regulated technology, or high-volume transaction-processing environments preferred.\nIf you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 170,500 - 284,100 USD / yearly, depending on relevant factors, including experience and geographic location.\nThis role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.\nAt The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.\nAbout The Cigna Group\nDoing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.\nIf you need a reasonable accommodation to complete the online application process, please email  for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.\nThe Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.\nQualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.","description_format":"text","description_chars":10552,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Insurance & Benefits","Pharmacies"],"lifecycle":[{"event":"open","at":"2026-10-20T22:09:32Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.626,"p_room":1,"age_days":4,"expected_fill_days":19,"reasons":["conf:46","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":284100,"is_top_pay":true},"html_url":"https://alion.io/job/the-cigna-group-pbm-product-platform-engineering-director","json_url":"https://alion.io/job/the-cigna-group-pbm-product-platform-engineering-director.json","meta":{"generated_at":"2026-10-26T04:44:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6300,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13928},"rest":"https://alion.io/mcp/rest/get_company?id=13928"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-cigna-group-pbm-product-platform-engineering-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-cigna-group-pbm-product-platform-engineering-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-cigna-group-pbm-product-platform-engineering-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-cigna-group-pbm-product-platform-engineering-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-cigna-group-pbm-product-platform-engineering-director"}]}