{"id":2732223,"url":"https://alion.io/job/the-cigna-group-registered-pharmacy-technician-express-scripts-canada","title":"Registered Pharmacy Technician - Express Scripts Canada","company":{"id":13928,"name":"The Cigna Group","domain":"thecignagroup.com","url":"https://alion.io/company/thecignagroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":109,"ghost_share":0,"stale_share":0.45,"repost_share":0.073,"time_to_fill_p50_days":14,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mississauga, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":61000,"period":"year","method":"role_country_seniority_unknown","sample_n":1565},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-16T18:15:25Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-19T22:21:36Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Title: Registered Pharmacy Technician\nLocation: Argentia Mississauga\nEmployment Type: Full-time\nReason for Vacancy: Replacement\nWork Arrangement: On-site\nDepartment Name: Pharmacy Operations\nPay Typed: Hourly\nPay Range: $26 - $32.00\nPlease note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.\nAbout Us\nExpress Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.\nJob Summary\nWe are actively looking for Registered Pharmacy Technicians to support the day-to-day operations of the Mississauga Pharmacy operation weekdays Monday through Friday 7:30am to 6:00pm\nDo you want to work with a great team & improve patient lives every single day?\nDo you want to make a difference and improve patient health outcomes every day?\nIn this role, you will be accountable for processing prescriptions refills, entry of patient care information into Kroll and taking action on member requests. We offer a competitive salary and total rewards package, along with a positive work environment built on solid corporate values: integrity, mutual respect, collaboration, passion, service and alignment.\nThe Registered Technician works closely on a daily basis with the Member Contact Centre and the Pharmacy to process member prescription requests. The Technician will be responsible for processing prescription refills through Kroll and responding to and taking action on member requests as appropriate within his/her scope of practice.\nEssential Functions:\nAccurately process prescriptions through Kroll including third party adjudication and rescheduling of next fill\nAnswer questions and/or resolve customer issues according to Ontario College of Pharmacist’s regulations. uphold quality and productivity standards on all transactions\nFax and call renewal requests to doctors and maintain member communications channels to ensure that the member does not run out of medications\nResponding to audit/Recall requests from private and government insurance plans in a timely and compliant manner\nSupport auto notification and call members for upcoming refills and renewals\nEnsure accurate and complete documentation is entered into the appropriate systems of all contacts (internal/external) to maintain high quality customer service\nManage team mailboxes/e-mails \nAid in management assigned tasks and projects \nWork collaboratively with other Registered Technicians, Member Advisors and Supervisors to ensure that best practices are shared\nReplenishing and maintaining Kirby supplies\nPurchasing, receiving, and maintaining prescription-related inventory\nReceiving medication orders and completing invoice processing\nPackaging and shipping medications in accordance with regulatory and company standards\nPerforming inventory adjustments and medication inventory counts\nSupporting end-of-month inventory and operational reconciliation activities\nQualifications:\nRegistered Pharmacy Technician licensed in Ontario\nExcellent written, verbal and oral communication skills, including knowledge about the correct use of grammar, punctuation and spelling\nTeam player with the ability to work independently\nKnowledge of healthcare/pharmacy, medical supplies & equipment and claims processing Bilingualism (French & English) is an asset\nStrong customer service focus\nComputer literate, possessing intermediate skills in MS Office (Word, Excel, Outlook)\nProficient in Kroll software\nStrong interpersonal skills with ability to work independently with minimal supervision\nFlexible to situations and adaptable to change\nA thorough understanding of quality assurance and delivery of service excellence\nExcellent organizational skills, effective time management, and the ability to shift priorities working within established timelines\nDemonstrates initiative (learn processes and procedures, various benefits) and displays self-motivation to grasp new concepts quickly\nAbility to analyze, problem-solve and mediate difficult situations.\nResults-oriented paying attention to detail\nAbility to multi-task\nAccuracy in Data Entry is mandatory\nWhy Join Us\nCompetitive compensation, benefits and pension plan\nCareer development and advancement opportunities\nA culture that celebrates innovation and collaboration\nFlexible work options and wellness programs\nPre-Employment Requirements\nAll offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a bona fide occupational requirement. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.\nOur hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.\nInternal Applications Deadline: October 22, 2026\nExpress Scripts Canada is a Cigna company\nExpress Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.\nAbout Express Scripts Canada\nExpress Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.\nIt will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.\nWe offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.\nWe are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.\nWe are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.\nIf you require accommodation in completing the online application process, please email:  Do not email  for an update on your application or to provide your resume as you will not receive a response.","description_format":"text","description_chars":8133,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Pharmacies","Government","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-16T18:15:25Z"}],"visa":[],"liveness":{"score":87,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.87,"p_room":1,"age_days":2,"expected_fill_days":14,"reasons":["conf:22","velocity","win:early","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/the-cigna-group-registered-pharmacy-technician-express-scripts-canada","json_url":"https://alion.io/job/the-cigna-group-registered-pharmacy-technician-express-scripts-canada.json","meta":{"generated_at":"2026-10-19T23:05:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2061,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13928},"rest":"https://alion.io/mcp/rest/get_company?id=13928"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-cigna-group-registered-pharmacy-technician-express-scripts-canada"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-cigna-group-registered-pharmacy-technician-express-scripts-canada"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-cigna-group-registered-pharmacy-technician-express-scripts-canada"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-cigna-group-registered-pharmacy-technician-express-scripts-canada\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-cigna-group-registered-pharmacy-technician-express-scripts-canada"}]}