{"id":2984177,"url":"https://alion.io/job/the-clearing-house-client-implementations-specialist-3","title":"Client Implementations Specialist","company":{"id":1837928,"name":"The Clearing House","domain":"theclearinghouse.org","url":"https://alion.io/company/theclearinghouse-org","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":107000,"max_usd":213000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1026},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-27T01:36:56Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"Position summary:\nThe Client Implementation Specialist will lead end-to-end implementation projects and circuit vendor onboarding for TCH systems, processes, and products, ensuring projects are delivered on time and aligned with business objectives. The Client Implementation Specialist will develop and manage project timelines, deliverables, risks, issues, and dependencies while coordinating cross-functional teams, circuit vendors, and key stakeholders throughout the project lifecycle.\nServing as the primary point of contact, the Client Implementation Specialist will facilitate project meetings, communicate status, resolve issues, and drive action items through completion. This role will coordinate business and technical requirements between internal teams, clients, and circuit vendors; manage circuit provisioning and production delivery activities; and track vendor commitments and project dependencies. The Client Implementation Specialist will maintain an understanding of TCH products, services and network connectivity requirements to identify risks, address provisioning challenges, and ensure successful project delivery.\nQualifications required:\nBachelor’s degree in computer science or related field with a minimum of 5 years of experience\nDefinitive and fundamental understanding of XML language used in messaging\nMust be detail oriented and organized in both thought and practice\nMust be able to communicate ideas, both in written and verbal, in a clear, concise and professional manner\nAbility to work with all levels within the organization\nStrong attention to detail to ensure firm policies and procedures are adhered\nProficiency with MS Office applications\nProject Planning & Scheduling\nCross-Functional Team Leadership\nClient Relationship Management\nEssential functions and responsibilities:\nLead end-to-end implementation activities, ensuring timely and successful adoption of systems or products.\nDevelop certification plans that validate the business and technical requirements.\nCollaborate with stakeholders and clients to define acceptance criteria and ensure comprehensive test coverage.\nProject Status Reporting\nIdentify, document, and track issues, bugs, and inconsistencies, working closely with technology teams for resolution.\nImplement improvements in processes that reduce risk and drives efficiencies.\nServe as the primary point of contact for clients during implementation, providing guidance and addressing concerns.\nCoordinate cross-functional teams to ensure all implementation milestones are met.\nMonitor and evaluate implementation success, collecting feedback for continuous improvement.\nKnowledge & Skills:\nDevelopment of onboarding and implementations project plans\nAs directed, undertake additional duties and responsibilities that may arise from time to time.\nAbility to build relationships, build consensus, negotiate solutions, and guide customers through their decision process is highly desirable.\nPerformance standards:\nCandidate should be collegial, self-motivated, extremely well-organized and detail-oriented, able to function under pressure and handle numerous tasks simultaneously. The position would be well suited to a candidate who thrives in a fast-paced environment and is meticulous. Candidate must be able to take initiative, prioritize with minimal supervision and work independently, as well as part of a team.\nPhysical Demands and Work Environment: The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Candidates will report to the office three days each week. Onsite work requirements may change at any time.","description_format":"text","description_chars":3796,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-21T08:13:26Z"}],"visa":[],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.863,"p_room":0.9,"age_days":29,"expected_fill_days":42,"reasons":["conf:4","velocity","win:mid"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/the-clearing-house-client-implementations-specialist-3","json_url":"https://alion.io/job/the-clearing-house-client-implementations-specialist-3.json","meta":{"generated_at":"2026-10-28T01:14:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1536,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1837928},"rest":"https://alion.io/mcp/rest/get_company?id=1837928"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-clearing-house-client-implementations-specialist-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-clearing-house-client-implementations-specialist-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-clearing-house-client-implementations-specialist-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-clearing-house-client-implementations-specialist-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-clearing-house-client-implementations-specialist-3"}]}