{"id":1405514,"url":"https://alion.io/job/the-clearing-house-m365-engineer-exchange","title":"M365 Engineer - Exchange","company":{"id":1837928,"name":"The Clearing House","domain":"theclearinghouse.org","url":"https://alion.io/company/theclearinghouse-org","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":5,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charlotte, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":152000,"period":"year","method":"role_country_seniority_unknown","sample_n":14270},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"DNS","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"Microsoft Defender for Cloud","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Platform Engineering","optional":false},{"name":"PowerShell","optional":false},{"name":"ServiceNow","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-28T17:32:53Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-22T09:22:47Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Position summary:\nWe are seeking a highly skilled and self-driven Microsoft 365 Communication Systems Engineer to join our Corporate Platform Engineering team. This role emphasizes Exchange administration (on-prem and cloud), Microsoft Teams management, and M365 governance, with strong knowledge of Purview retention policies and Defender for Cloud. The ideal candidate will be a well-rounded M365/Entra/Azure engineer who can troubleshoot complex issues, drive adoption of integrated SaaS solutions (e.g., Jira, ServiceNow in Teams), and maintain a secure, compliant environment.\nAbout The Clearing House: The Clearing House Payments Company L.L.C. is a bank-owned industry utility that shapes the payments landscape and provides infrastructure for safe, reliable, and efficient payments. We see an economy where everyone is connected and a future where modern payments make life easier. The Clearing House operates four payment systems: a high-value wire-transfer system (the CHIPS® network), the country’s first and largest instant payments system (the RTP® network), an automated clearinghouse network (the EPN® network), and a check image exchange network (the Image Exchange Network). TCH also operates a bank account number tokenization service, runs a payments association known as the TCH Payments Authority, and maintains the rules for private-sector check image exchange through its ECCHO® business line.\nKey Responsibilities\nExchange Administration\nManage and maintain Exchange Online and on-prem Exchange environments, including mail flow, hybrid configurations, and security hardening.\nImplement and maintain Exchange Online Protection (EOP) and Microsoft Defender for Office 365 policies, including anti-spam, anti-phishing, Safe Links, and Safe Attachments.\nTroubleshoot mail delivery, transport rules, and compliance issues.\nManage mail routing, transport rules, connectors, accepted domains, DKIM, DMARC, SPF, and hybrid mail flow configurations.\nAdminister shared mailboxes, resource mailboxes, distribution groups, Microsoft 365 Groups, and mail-enabled security groups.\nPerform advanced troubleshooting of mail flow, hybrid connectivity, directory synchronization, transport services, message trace analysis, and client connectivity issues.\nMicrosoft Teams Managemen t\nConfigure and maintain Teams governance, policies, lifecycle management, external access, guest access, and collaboration settings.\nDrive adoption of Teams integrations with SaaS platforms like Jira and ServiceNow.\nSupport Teams Phone, Auto Attendants, and Call Queues where applicable.\nSupport Teams Rooms and meeting experience enhancements.\nCompliance & Security\nPartner with Information Security teams to support Microsoft Purview retention, compliance, and information governance initiatives across Exchange Online, Teams, and SharePoint Online.\nProvide technical guidance, troubleshooting, and platform expertise related to retention policies, compliance configurations, data lifecycle management, and Microsoft 365 workloads.\nParticipate in security reviews, audits, and remediation efforts supporting regulatory and\nJob Title: M365 Engineer (Communications) Department: Operations & Technology Reports to: Director, Corporate Platform Engineering FLSA Status: Exempt Classification: Contract to hire\nindustry standards.\nCollaborate with cybersecurity teams on Microsoft 365 security initiatives, providing expertise on Exchange Online, Teams, Entra ID, and related collaboration technologies.\nAssist with Entra ID administration as needed, including enterprise application integration, SaaS application authentication, Single Sign-On (SSO), and Conditional Access policy support.\nCore Infrastructure Skill\nPerform basic engineering tasks: Active Directory, Group Policy, schema updates, and certificate renewals.\nUtilize monitoring tools for proactive issue detection and resolution.\nAutomate tasks using PowerShell for M365 and Azure environments.\nOperational Requirements\nExecute after-hours changes as needed under strict Change Management processes.\nDocument configurations, troubleshooting steps, and knowledge transfer materials.\nCollaborate across teams to efficiently identify issues, resolve problems, and continuously improve platform stability and user experience.\nQualifications\nDeep expertise in Exchange Online and on-prem Exchange administration.\nExperience troubleshooting mail flow, hybrid Exchange environments, transport services, connectors, and message delivery issues.\nStrong knowledge of Microsoft Teams governance, lifecycle management, and SaaS integrations (e.g., Jira, ServiceNow).\nExperience supporting and troubleshooting Microsoft Purview compliance, retention, and information governance solutions.\nFamiliarity with Exchange Online Protection (EOP), Microsoft Defender for Office 365, and email security best practices.\nWorking knowledge of Microsoft Entra ID, Single Sign-On (SSO), Conditional Access, and hybrid identity solutions including Microsoft Entra Connect.\nProficiency in PowerShell scripting for automation and troubleshooting.\nSolid understanding of Active Directory, Group Policy, DNS, certificate management, and hybrid identity architectures.\nExperience with network and server administration fundamentals.\nKnowledge of general disaster recovery validation methods and willingness to assist in testing efforts.\nComfortable working within a strict, heavily vetted Change Management process.\nAbility to support security, audit, and risk control requirements within a regulated environment, with familiarity in common industry security frameworks.\nStrong documentation skills for platform configurations and user instructions.\nExcellent troubleshooting skills and ability to take ownership of tasks from start to finish.\nExceptional communication and problem-solving skills; able to clearly articulate initiatives and solutions.\nHighly organized with strong attention to detail.\nSelf-driven, proactive, and capable of adapting quickly to changing business and technology requirements.\nWork Conditions & Expectations\nHybrid Schedule: 3 days onsite (Charlotte NC preferred, occasional asks to report to Winston-Salem NC as needed); On-site work requirements can change at any time. \nOperational Flexibility: Ability to perform after-hours changes and participate in on-call rotations when required.\nDynamic Environment: Work involves frequent troubleshooting, collaboration across teams, and adapting to evolving technologies.\nSecurity & Compliance: Must adhere to strict Change Management processes and participate in security reviews as needed.\nStandard Office Setup: Role primarily uses standard IT equipment (laptops, conferencing tools, monitoring systems) with occasional interaction with server rooms or networking hardware.","description_format":"text","description_chars":6772,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services"],"lifecycle":[{"event":"open","at":"2026-09-28T17:32:53Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.781,"p_room":0.9,"age_days":24,"expected_fill_days":42,"reasons":["conf:20","velocity","win:mid"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/the-clearing-house-m365-engineer-exchange","json_url":"https://alion.io/job/the-clearing-house-m365-engineer-exchange.json","meta":{"generated_at":"2026-10-23T16:11:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24514,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1837928},"rest":"https://alion.io/mcp/rest/get_company?id=1837928"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-clearing-house-m365-engineer-exchange"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-clearing-house-m365-engineer-exchange"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-clearing-house-m365-engineer-exchange"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-clearing-house-m365-engineer-exchange\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-clearing-house-m365-engineer-exchange"}]}