{"id":4308266,"url":"https://alion.io/job/the-cliffs-member-services-coordinator","title":"Member Services Coordinator","company":{"id":2875576,"name":"The Cliffs","domain":"cliffsliving.com","url":"https://alion.io/company/cliffsliving","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Marietta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T21:12:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-14T16:34:06Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"MEMBER SERVICES COORDINATOR\nJOB SUMMARY:\nFrom cascading mountains to crystal lakes, warm summer days and cool winter nights, southern hospitality and beautiful scenery welcome you to the Carolinas. The Cliffs is comprised of seven vibrant communities. Each has their own personality, but is equal in beauty, prestige and opportunity. We invite you to become a part of The Cliffs family. Once you visit, you’ll understand how unique and welcoming our communities are. The only thing better than the views are the people. Our members are gracious and kind, and our co-workers make coming to work something to look forward to. Our members have made The Cliffs their home, and we hope you will too!\nOur Mission is to deliver high quality experiences and activities by building a strong team of associates whose focus is practicing excellence through relationship-building and industry best practices designed to enrich the lives of our members and staff. If you’d like to be challenged daily, advance in your career and be a part of something bigger than any one individual, The Cliffs is the place for you!\nThe Member Services Coordinator is a high-profile service and hospitality position. This employee will be the front-line for the Membership Services department. Working under the direction of the Member Services Director, the coordinator will provide service in the following areas: Club Reception, Club Concierge Services, Interclub Marketing, Membership Support Services.\nJOB DUTIES:\nCoordinate Club interclub marketing efforts\nCoordinate and Monitor Club communications with the members\nProvide reception Services during department hours of operation\nProvide Concierge Services to members and guests\nMaintain a catalogue of preferred vendors and service providers\nFacilitate the use of club amenities and services for membership \nUtilize creative planning for member and guest special services\nAssist in planning Club events\nAssist with new member packets, orientations, and prospective member amenity tours\nProvide shuttle services as needed\nBACKGROUND/EXPERIENCE:\nThe successful candidate will have a positive attitude, image and presentation; be passionate about exemplary customer service and sincerely enjoy working with people.\nMust have excellent communication skills and an outgoing and friendly personality\n2 years minimum experience working in an administrative or customer support role. Experience in a Hospitality and Service setting a plus.\nDemonstrate problem solving skills\nProficient in Word, Excel, PowerPoint, design software, databases and other basic computer skills.\nAssociate degree preferred\nMust have a valid drivers license, to be covered under company vehicle policy\nProvide shuttle service as needed","description_format":"text","description_chars":2733,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate"],"lifecycle":[{"event":"open","at":"2026-11-14T09:45:15Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.653,"p_room":0.55,"age_days":24,"expected_fill_days":20,"reasons":["conf:0","win:tail","comp:junior"],"computed_at":"2026-11-14T16:42:02Z"},"pay":null,"html_url":"https://alion.io/job/the-cliffs-member-services-coordinator","json_url":"https://alion.io/job/the-cliffs-member-services-coordinator.json","meta":{"generated_at":"2026-11-14T16:42:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18987,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2875576},"rest":"https://alion.io/mcp/rest/get_company?id=2875576"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-cliffs-member-services-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-cliffs-member-services-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-cliffs-member-services-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-cliffs-member-services-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-cliffs-member-services-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4308266}},{"tool":"search_jobs","arguments":{"company":"cliffsliving.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4308266},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}