{"id":1587015,"url":"https://alion.io/job/the-cooper-bellperson","title":"Bellperson","company":{"id":2052174,"name":"The Cooper","domain":"thecooper.com","url":"https://alion.io/company/thecooper","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charleston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-12T12:00:15Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"As a Bellperson you will be the first and last impression for our guests. You are responsible for providing a warm welcome, assisting with luggage, escorting guests, and delivering exceptional guest service with attention to detail and discretion. This position plays a key role in creating a seamless and memorable luxury experience.\nDUTIES & RESPONSIBILITIES:\nGreet all guests warmly upon arrival and departure with a professional and courteous manner. \nAssist guests with luggage handling during check-in and check-out. \nEscort guests to rooms, explain room features, and provide orientation to hotel services. \nDeliver messages, packages, or room service items to guest rooms efficiently and discreetly. \nEnsure timely and safe storage and retrieval of luggage in the bell desk area. \nMaintain the cleanliness and organization of the lobby and bell desk. \nCoordinate guest transportation needs including taxis, valet, and hotel vehicles. \nProvide directions, local information, and assistance with guest inquiries. \nAssist with group arrivals, departures, and event logistics. \nHandle guest requests such as arranging couriers, storing personal items, or locating lost belongings. \nKeep the front drive and lobby area safe and clear from hazards or unauthorized persons. \nReport any guest concerns, lost items, or maintenance issues to the supervisor. \nUphold the hotel’s grooming, uniform, and behavior standards at all times. \nSupport valet parking or doorman duties when required. \nBe knowledgeable of all hotel amenities and current events in and around the city. \nPractice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. \nMaintain confidentiality and security of all guests and general hotel information.\nREQUIRED SKILLS & ABILITIES:\nPrevious experience in a luxury hotel or customer service role preferred. \nExcellent communication and interpersonal skills. \nPolished appearance and professional demeanor. \nKnowledge of hotel property, local attractions, and transportation options. \nAbility to read, write and communicate effectively in English; additional languages are an advantage.\nAbility to go the extra mile, to provide the extra attention in order to satisfy guests' individual needs.\nAbility to remain calm and courteous with demanding/ difficult guests and/ or situations.\nPositive attitude, team spirit, and high attention to guest needs.\nPHYSICAL REQUIREMENTS:\nThe physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:\nAbility to lift, carry, push, and pull up to 10 lbs on a regular basis.\nProlonged periods of standing, walking, and moving goods throughout the loading dock, storeroom and hotel areas.\nAbility to bend, kneel, reach, and climb step stools or ladders.\nAbility to work in varying temperatures (e.g., outside, dock, coolers, freezers).\nClear vision for reading labels, instructions, and reports.\nAdequate hearing for effective communication via radios, traffic interaction and direct interaction with colleagues and guests.\nReasonable accommodation may be made to enable individuals with disabilities to perform essential functions.\n_______________________________________________________________________________\nBHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.","description_format":"text","description_chars":3880,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T15:11:57Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.594,"p_room":0.55,"age_days":12,"expected_fill_days":12,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/the-cooper-bellperson","json_url":"https://alion.io/job/the-cooper-bellperson.json","meta":{"generated_at":"2026-10-12T16:27:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26319,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2052174},"rest":"https://alion.io/mcp/rest/get_company?id=2052174"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fthe-cooper-bellperson"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fthe-cooper-bellperson"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fthe-cooper-bellperson"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/the-cooper-bellperson\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fthe-cooper-bellperson"}]}