{"id":1587040,"url":"https://alion.io/job/the-cooper-housekeeping-coordinator","title":"Housekeeping Coordinator","company":{"id":2052174,"name":"The Cooper","domain":"thecooper.com","url":"https://alion.io/company/thecooper","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Concord, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":64000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4005},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-21T00:00:00Z","employer_posted_date":"2026-08-21","last_verified_at":"2026-10-23T02:17:10Z","board_verified":true,"closed_at":null,"days_open":63,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":63},"description":"As the Housekeeping Coordinator, you will serve as the vital communication link between housekeeping staff, other departments, and hotel management. You will ensure the smooth and efficient operation of the housekeeping department by managing administrative duties, coordinating daily activities, and maintaining high standards of service and cleanliness expected in a luxury environment. This role requires exceptional organizational skills, attention to detail, and a strong commitment to guest satisfaction.\nDUTIES & RESPONSIBILITIES:\nCoordinate daily housekeeping operations including room assignments, special requests, and service prioritization.\n\nCommunicate effectively with Room Attendants, Housepersons, and Supervisors to ensure timely and accurate room status updates.\n\nMaintain close coordination with Front Office, Engineering, and other departments for efficient room turnover and guest satisfaction.\n\nInput and manage data in property management systems including room status, maintenance issues, and guest preferences.\n\nMonitor inventory and requisitions for linens, cleaning supplies, and amenities as needed.\n\nPrepare and distribute daily reports including room occupancy, arrivals, departures, and VIP or special requests.\n\nRespond to guest requests or complaints related to housekeeping services promptly and professionally.\n\nSupport the Housekeeping leadership team in administrative duties such as scheduling, timekeeping, and training documentation.\n\nEnsure compliance with hotel standards, safety procedures, and hygiene protocols.\n\nAssist with inspecting rooms when required to ensure quality and readiness.\n\nAssist in maintaining a high morale level in the department by displaying a positive attitude.\n\nMaintain clean and organized work area, including storage areas.\n\nREQUIRED SKILLS & EXPERIENCE:\nMinimum one year in a hotel or hospitality environment.\n\nKnowledge of front and back of-house operations.\n\nPrevious experience in handling phone calls and computer systems.\n\nExtreme attention to detail in all areas, organizational skills, and strategic thinking.\n\nExcellent communication skills - oral and written.\n\nExcellent guest service skills.\n\nFlexibility to work varied shifts including weekends, holidays, and evenings.\n\nProfessional appearance and demeanor.\n\nPHYSICAL REQUIREMENTS:\nThe physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:\nMust be able to lift equipment, supplies, etc. of at least 30 pounds.\n\nMust be able to resolve problems, handle conflict, and make effective decisions under pressure.\n\nThe role may require extended periods of time on your feet, especially during peak hotel hours or events.\n\nGood hearing is necessary for effective communication with colleagues, guests, and stakeholders.\n\nAvailable to work varied shifts, including nights, weekends, and holidays.\n\nReasonable accommodation may be made to enable individuals with disabilities to perform essential functions.\n_______________________________________________________________________________\nBHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. 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